Customer Service Associate hiring. Salary upto 30K.

Recruitify_HR; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

Recruitify_HR is looking for a dedicated customer service representative based in Pasig, Metro Manila. In this role, you will assist customers by responding to inquiries and providing accurate information about products and services.

The ideal candidate has a high school diploma and must possess excellent communication and interpersonal skills, along with the ability to resolve issues efficiently while maintaining a professional demeanor. Enjoy working in a supportive team environment.

Qualifications

• 35 years of experience in customer service is required.
• Ability to work effectively in a team environment.

Responsibilities

• Assist customers with inquiries and provide accurate information regarding products and services.
• Process orders, returns, and exchanges efficiently to ensure customer satisfaction.
• Resolve complaints and issues in a timely manner while maintaining a professional demeanor.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with internal teams to enhance customer experience.

Skills

Excellent communication

Interpersonal skills

Strong problem-solving abilities

Education

High School Diploma or equivalent

Job description

Responsibilities

• Assist customers with inquiries and provide accurate information regarding products and services.
• Process orders, returns, and exchanges efficiently to ensure customer satisfaction.
• Resolve complaints and issues in a timely manner while maintaining a professional demeanor.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with internal teams to enhance customer experience and address customer needs.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 35 years of experience in customer service.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: A friendly and approachable demeanor.
• Qualities and Traits: Ability to work effectively in a team environment.
• Working Conditions: Comfortable working in a call center or office setting.