Customer Service Assistant Sm Store Estancia

Buscojobs; Metro Manila; On-site; PHP 100,000 - 400,000; Full time

Job description

Overview

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Job Postings

Below are multiple Customer Service Representative roles listed in the original posting. Each entry includes typical responsibilities, qualifications, and common benefits. Locations, schedules, and compensation vary by posting.

• Job Title: Customer Service Representative

  Location: Pasig / Ortigas / Pasig City area (Ortigas Pasig; some postings mention nearby areas)

  Job Type: Temporary / Full-time; Contract length commonly 6 months or permanent in some listings

  Salary/Compensation: Various ranges from Php15,000 to Php34,000 per month; includes 13th month, bonuses, overtime, commissions where listed

  Schedule: 8-hour shifts; some postings with flexible, night, or evening shifts

  Education & Experience: At least High School or Senior High School; many postings prefer 1 year BPO/CSR experience; some require college level or degree

  Language: English (preferred or required)

  Benefits: Paid training, health/life insurance, HMO, leave benefits, promotions, company events, on-site meals, relocation support in some postings

• Job Title: Customer Service Representative (CSR)

  Location: Pasig / Bridgetowne / Ortigas (various postings)

  Job Type: Full-time or Permanent; onsite requirement noted in several postings

  Salary/Compensation: Php18,000 – Php34,000 per month generally listed, with additional bonuses and 13th month

  Schedule: 8-hour shifts; some postings include night/evening shifts

  Education & Experience: From Senior High School to College graduate; 1 year CSR/BPO experience preferred

  Language: English (preferred)

• Job Title: Customer Service Representative (CSR) – Collections

  Location: Pasig/Ortigas area

  Job Type: Full-time, Permanent

  Salary/Compensation: Php18,000 – Php20,000 per month; additional benefits and bonuses listed

  Schedule: 8-hour shift

  Education & Experience: Junior High School or equivalent preferred; 1 year CSR experience often expected

• Job Title: Customer Service Representative (Massive Hiring)

  Location: Pasig / nearby NCR locations

  Job Type: Full-time or Fresh graduate options

  Salary/Compensation: Php18,000 – Php27,000 per month; up to Php24k+ with signing bonuses and allowances

  Schedule: 8-hour shift; shift system; some postings note night shift

  Education & Experience: College level or graduate with 6 months BPO experience; some postings accept high school graduates

  Language: English (required or preferred)

• Job Title: Customer Service Representative (CSR) – Onsite

  Location: Ortigas / Pasig area

  Job Type: Full-time, Onsite

  Salary/Compensation: Php20,000 – Php22,000 per month; additional bonuses

  Schedule: 8-hour shift

  Education & Experience: 0-2 years BPO CSR; night shift acceptable

Job Details (Representative Examples)

Responsibilities described across postings include: answering and resolving customer inquiries, maintaining customer records, processing accounts, and ensuring timely service delivery. Some postings emphasize on-site work, ability to handle a high call volume, teamwork with dispatch, and maintaining customer loyalty through follow-ups.

Qualifications (typical)

• 1 year of CSR/BPO experience (preferred)
• English language proficiency
• Willingness to work onsite and/or relocate as required
• High school or higher education (some postings require college)

Additional Notes

Some postings advertise discounts, insurance (HMO/Life), paid training, and opportunities for promotion. Several postings include COVID-19 considerations and vaccination prompts. Listings frequently reference on-site work in Ortigas, Pasig, Bridgetowne, Shaw, and nearby areas.