Customer Service Agents with or without experience

Gratitude Inc; Cebu City; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

HMO from Day 1

13th Month Pay

Paid Training

Leave Allowance

Christmas Bonus

25% Night Differential

Job summary

A customer service company is urgently hiring Customer Service Associates in Cebu City. Offering a competitive salary of ₱18,000 – ₱25,000, plus bonuses. Ideal candidates are college graduates or senior high graduates with at least 1 year BPO experience. Enjoy benefits like HMO from Day 1, paid training, and leave allowance. Multiple openings available with immediate start dates.

Qualifications

• Must be patient and empathetic while assisting customers.
• 0-1 year of experience in customer service or BPO preferred.
• Ability to maintain a positive and professional attitude at all times.

Responsibilities

• Assist customers with inquiries and issues via phone, email, or chat.
• Provide accurate information about products and services.
• Document customer interactions in our system.

Skills

Strong communication

Problem-solving skills

Customer-centric approach

Education

Bachelor’s degree in any field

Job description

We’re urgently hiring Customer Service Associates for multiple accounts!

Choose between Virtual Interviews or Walk-in Interviews — your convenience matters

• Compensation & Benefits:

Salary: ₱18,000 – ₱25,000 + ₱2,000 variable pay

Minimum 20 calls guaranteed daily

Fixed Saturday and Sunday Off

Open for:

• College Grads / Senior High / High School Graduates (with at least 1 year BPO experience)
• Fresh Graduates are also welcome!

Why Join Us?

• Toxic-Free Account
• HMO from Day 1 (with 2 dependents)
• 13th Month Pay
• Paid Training
• Leave Allowance
• Christmas Bonus
• 25% Night Differential

We’re hiring 150 Customer Service Agents who can start this month!

Tips Offered – Apply now for a quicker response!

Let’s get you hired.

• Assist customers with inquiries and issues via phone, email, or chat.
• Provide accurate information about products and services.
• Maintain a positive and professional attitude at all times.
• Document customer interactions in our system.
• Team-oriented with a willingness to learn.
• Previous experience in customer service is a plus, but not required.

• Educational Qualifications: Bachelor’s degree in any field.
• Experience Level: 0-1 year of experience in customer service or BPO preferred.
• Skills and Competencies: Strong communication, problem‑solving skills, and a customer‑centric approach.
• Working Conditions: Call center environment, potentially including shifts.
• Qualities and Traits: Patience, empathy, and a positive attitude.