Customer Sales Representative

Location: Quezon City office, assigned sales territory

Job Type: Full-time

As a Sales Representative, you will play a key role in growing our customer base and maintaining strong relationships with new and long-time clients. Your responsibilities include:

1. Customer Assistance – Engage with new and existing customers in person and/or via phone, email, live chat, and addressing inquiries and concerns

2. Product Knowledge – Stay up-to-date with our natural pet product line and confidently educate customers

3. Sales – Meet and exceed monthly sales targets

4. Order Processing – Assist in placing orders, tracking shipments, and handling exchanges

5. Problem Solving – Provide excellent customer service and resolve any issues or concerns

6. Relationship Building – Foster long-term relationships with clients and network with prospective clients, ensuring high customer satisfaction

7. Process Improvement – Identify opportunities to enhance customer experience and internal processes. Collaborate with sales and support teams to ensure a seamless customer experience.

Qualifications:
Bachelor's/College Degree in Business Administration, Management, Commerce, Marketing, or equivalent
Applicant from different industries are encouraged to apply
Experience in sales and providing solutions to customer needs
Good communication and interpersonal skills
Sales Mindset - goal driven, proactive and persuasive

Perks & Benefits:
Attractive incentives and performance-based bonuses
Career growth in an innovative and fast-growing company
Work with a passionate team dedicated to pet wellness