Customer Relations Associate - Sucat

Sakura Autoworld Inc. - Suzuki Auto Head Office; Parañaque; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Life Insurance

Health Insurance

Mandatory Benefits

Incentive

Emergency Leave

Sick Leave

Vacation Leave

Job summary

A leading automotive dealer in the Philippines seeks a Customer Relations Associate to enhance customer relationships through exceptional after-sales service. The ideal candidate should hold a Bachelor’s Degree and have strong communication and customer service skills. This role welcomes fresh graduates and offers various benefits, including insurance and leave allowances.

Qualifications

• Candidate must possess at least Bachelor’s Degree in any field.
• Experience with customer service preferred.
• Fresh graduates are welcome to apply.
• Computer literate; knowledgeable in Microsoft Applications (Excel, Word, PowerPoint).
• Fresh graduates welcome to apply.

Responsibilities

• Build and maintain strong customer relationships.
• Deliver high-quality after-sales service that exceeds expectations.
• Assist customers with queries and resolve issues promptly.

Skills

Excellent customer service

Record and data management

Communication skills

Computer literacy

Education

Bachelor’s Degree in any field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Company Overview

Sakura Autoworld Inc. commenced operations on July 1 2012, and is the largest authorized dealer of Suzuki automobiles in the Philippines. We have branches located in Sucat (Paranaque), Naga (Camarines Sur), Legazpi, Calbayog, Tacloban, Ormoc, Cebu, Dumaguete, Iloilo, Kalibo and Roxas.

CUSTOMER RELATIONS ASSOCIATE

Shall help the company build successful and long‑term relationship with our customers by delivering high quality after‑sales service that exceeds expectation.

Key Responsibilities

• Build and maintain strong customer relationships
• Deliver high-quality after-sales service that exceeds customer expectations
• Assist customers with queries and resolve issues promptly

Benefits and Qualifications

• Life Insurance
• Health Insurance
• Mandatory Benefits
• Incentive
• Emergency Leave, Sick Leave & Vacation Leave
• Candidate must possess at least Bachelor’s/ Degree in any field
• Experience with customer service preferred
• Excellent customer service, record and data management, and communication skills required
• Computer literate; knowledgeable in Microsoft Applications (Excel, Word, PowerPoint)
• Fresh graduate are welcome to apply