Customer Relation Specialist - Lead Generation

LBC Express, Inc.; Pasay; On-site; PHP 246,000 - 424,000; Full time

Job summary

LBC Express, Inc. is seeking a customer service representative in Pasay City to handle inbound and outbound calls, assist with pickup and delivery bookings, and respond to customer inquiries via social media and email.

College graduates are preferred, with relevant experience considered an advantage. This is a full-time, on-site position based in Pasay City, Philippines.

Qualifications

• College graduate with relevant experience preferred.
• Experience in customer service is advantageous.
• Willingness to work in Pasay City.

Responsibilities

• Handle inbound/outbound calls to assist customers with concerns about LBC’s products and services.
• Assist customers' booking requests for pickup and delivery.
• Address customer concerns via social media platforms and emails.

Skills

Customer service

Communication skills

Phone support

Social media handling

Education

College degree

Job description

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Job description

• Take inbound/outbound calls to assist customers concern regarding LBC's products and services
• Assist customers' booking request for pick up and delivery
• Assist customers' concern through social media platforms and emails

Requirements

• College Graduate
• Relevant experience is an advantage
• Must be willing to work in Pasay City

Job Type: Full-time

LBC Express is the largest Express Courier, Cargo, and Money Remittance service company in thePhilippines. We serve Filipinos with our excellent service no matter where in the world theymay be.