Customer Loyalty Member IV

ING Hubs Philippines; Metro Manila; Sur place; PHP 223 000 - 335 000; Plein temps

Résumé du poste

ING Hubs Philippines is hiring an Entry level Customer Loyalty Member IV to provide end-to-end support to customers, following scripts and guidelines to resolve queries or close sales.

The role emphasizes escalation when needed and collaboration with teammates to ensure fast, courteous service within a banking context in Metro Manila. This is a full-time on-site position based in the Philippines. Strong communication skills and adherence to procedures are essential.

Responsabilités

• Provides end-to-end support to customers, which may include use of standard scripts and specific guidelines and procedures, to handle queries or close sales.
• Seeks help and/or escalates issues/queries when it is appropriate to do so to help resolve customer issues expeditiously.

Description du poste

Customer Loyalty Member IV role at ING Hubs Philippines

Provides end-to-end support to customers, which may include use of standard scripts and specific guidelines and procedures, to handle queries or close sales. Seeks help and/or escalates issues/queries when it is appropriate to do so to help resolve customer issues expeditiously.

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Banking