Customer Experience Operations Associate

Focus Global; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Employee Discount

Training Subsidy

Employee Loan

Parking Space

Work From Home

Government Mandated leave

Maternity & Paternity leave

Job summary

A leading company in the Philippines seeks an individual for operations and admin support within the Service Department. Ideal candidates will be holders of a Bachelor's Degree, skilled in Google Business Suite and Microsoft Office, with strong communication and organizational skills. The role offers excellent benefits including employee discounts, training subsidies, and a work-from-home option. Fresh graduates are encouraged to apply.

Qualifications

• Graduate of any Bachelor’s Degree.
• Highly experienced in using Google Business Suite and/or Microsoft Office.
• Must have excellent communication and organizational skills.
• Analytical and has strong attention to detail.
• Results-driven and a team player.

Responsibilities

• Provide operations and admin support to the Service Department.
• Prepare details and research customer cases.
• Monitor the progress of customer installation and servicing projects.
• Coordinate with other departments, providers, and suppliers.

Skills

Google Business Suite

Microsoft Office

Communication skills

Organizational skills

Analytical skills

Attention to detail

Team Player

Results-driven

Education

Bachelor's Degree

Job description

Your role

• Provide operations and admin support to the Service Department in the execution of marketing strategies
• Prepare details and research customer cases to support senior Customer Relations team members
• Monitor the progress of different customer installation and servicing projects
• Coordinate with other departments, external providers, and suppliers about customers and brands being handled

About you

• Graduate of any Bachelor’s Degree
• Highly experienced in using Google Business Suite and/or Microsoft Office
• Must have excellent communication and organizational skills
• Analytical and has strong attention to detail
• Results-driven and a team player
• Fresh graduates are encouraged to apply

Compensation & benefits

• Employee Discount
• Training Subsidy
• Employee Loan
• Parking Space
• Work From Home
• Government Mandated leave
• Maternity & Paternity leave

Training, development & rotations

At Focus Global they have good leaders that have a genuine interest in the growth and development of their team members. An individual can grow their expertise because of the series of training they invest in and they are equipped to do your function well. When they are considering you for promotions, they will move you up when they see that you have the potentials to accomplish things at that next level. More importantly, they are all aligned with their values as an organization.

Career progression

At Focus Global Inc,you’ll have the opportunity to work in an environment that values, discipline,collaboration,productivity, andpersonalgrowth. They aim to provide their employees with a good working environment, industry-best benefits, and endless growth opportunities to aid them in their careers.

Source/s:

• focusglobalinc.com
• linkedin.com
• bossjob.ph