Customer Care Teller: Grow, Serve, Lead

Metrobank; Hinoba-an; On-site; PHP 180,000 - 240,000; Full time

Job summary

Metrobank is seeking a CSR Teller to handle cash transactions, deposits, withdrawals, and check processing while ensuring accurate signature verification. The role requires processing transfers, remittances, and outward clearing operations, with a focus on delivering excellent customer service.

Candidates should have a business or finance-focused education and strong communication, negotiation, and presentation skills.

Qualifications

• Graduates of business or finance are preferred.
• Strong communication, presentation and negotiation skills.
• Customer-oriented with ability to work in a fast-paced environment.

Responsibilities

• Handle cash and process deposits, withdrawals, and check transactions.
• Verify signatures and close accounts as required.
• Process fund transfers and remittance payments for customers.
• Manage outward clearing operations and service inquiries.
• Promote bank products and services to clients.

Skills

Communication

Negotiation

Customer Service

Presentation

Education

Business or Finance degree preferred

Job description

Metrobank is seeking a CSR Teller to handle cash transactions, deposits, withdrawals, and check processing while ensuring accurate signature verification. The role requires processing transfers, remittances, and outward clearing operations, with a focus on delivering excellent customer service.

Candidates should have a business or finance-focused education and strong communication, negotiation, and presentation skills.