Customer Care Staff

Worksavers Personnel Services, Inc.; Baguio; On-site; PHP 223,200 - 334,800; Full time

Job summary

A staffing agency in the Philippines is seeking a customer service representative to assist customers in product selection, provide exceptional service, and process transactions. The ideal candidate should have at least 2 years of experience, a high school diploma, and strong communication skills. Flexibility to work on weekends and holidays is required.

Qualifications

• Minimum of 2 years experience in a customer service role.
• Strong attention to detail and problem-solving skills.
• Availability to work flexible hours, including weekends and holidays.

Responsibilities

• Assist customers in selecting and purchasing products.
• Provide exceptional customer service to enhance the shopping experience.
• Process transactions accurately and efficiently.

Skills

Customer Service

Excellent Communication Skills

Teamwork

Public Speaking

Education

High School Diploma or equivalent

Job description

Responsibilities

• Assist customers in selecting and purchasing products.
• Provide exceptional customer service to enhance the shopping experience.
• Maintain knowledge of current sales promotions and inventory.
• Process transactions accurately and efficiently at the cash register.
• Collaborate with team members to meet sales targets and enhance store performance.
• Resolve customer inquiries and complaints with professionalism.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 02 years
• Skills and Competencies: Customer Service, Excellent Communication Skills, Teamwork, Public Speaking
• Qualities and Traits: Team Player, Attention to Detail, Problem Solver
• Responsibilities and Duties: Ability to manage customer inquiries and provide guidance
• Working Conditions: Ability to work flexible hours, including weekends and holidays.