Customer Care Staff

Worksavers Personnel Services, Inc.; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local employment agency in Iloilo City is seeking a Customer Service Representative to assist customers and enhance their shopping experience. The ideal candidate will have a High School Diploma and 0-2 years of experience in customer service. Responsibilities include processing transactions and resolving customer inquiries. Flexibility in work hours including weekends is required. Join our team to make a difference in customer satisfaction.

Qualifications

• 0–2 years of experience in a customer service role.
• Ability to manage customer inquiries and provide guidance.
• Willingness to work flexible hours including weekends and holidays.

Responsibilities

• Assist customers in selecting and purchasing products.
• Provide exceptional customer service to enhance the shopping experience.
• Process transactions accurately and efficiently at the cash register.

Skills

Customer Service

Excellent Communication Skills

Teamwork

Public Speaking

Education

High School Diploma or equivalent

Job description

• Assist customers in selecting and purchasing products.
• Provide exceptional customer service to enhance the shopping experience.
• Maintain knowledge of current sales promotions and inventory.
• Process transactions accurately and efficiently at the cash register.
• Collaborate with team members to meet sales targets and enhance store performance.
• Resolve customer inquiries and complaints with professionalism.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Customer Service, Excellent Communication Skills, Teamwork, Public Speaking
• Qualities and Traits: Team Player, Attention to Detail, Problem Solver
• Responsibilities and Duties: Ability to manage customer inquiries and provide guidance
• Working Conditions: Ability to work flexible hours, including weekends and holidays.