Customer Care Specialists - Medical Receptionists - Del Monte Branch

Hi-Precision Diagnostics Center, Inc.; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Job summary

Hi-Precision Diagnostics Center, Inc. welcomes patients with a warm smile and attentively attends to their queries, needs, and concerns to ensure they receive utmost care, guidance, and importance. The role requires effective communication and timely handling of requests to yield high patient satisfaction.

Candidates should be graduates of a 4-year medical course, with at least 6 months relevant experience, and must be patient oriented and punctual to excel in this position.

Qualifications

• Must be a graduate of any 4-year medical course or equivalent.
• With at least 6 months relevant experience.
• Patient oriented and punctual.

Responsibilities

• Welcome patients with a warm smile and greet them professionally.
• Address patient queries and concerns to provide clear information.
• Communicate effectively and handle requests in a timely manner to ensure patient satisfaction.
• Support guidance and care to patients as needed.

Skills

Patient orientation

Punctuality

Customer service

Education

4-year medical course or equivalent

Job description

Job Summary

Responsible for welcoming patients with a warmth smile; attends to patient’s queries, needs and concerns so that

they will receive utmost care, guidance and importance; effectively communicates and handles requests in a timely manner; yielding to achieve customer satisfaction

Job Qualification

• Candidate must be a graduate of any 4 year medical course or equivalent
• With at least 6 month relevant experience
• Patient oriented and punctual