Customer Care Specialist: Growth, Training & Onsite Role

Cognizant; Pangasinan; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Comprehensive training

Career growth

Job summary

Cognizant is seeking a customer service associate in Pangasinan to join its global team. The role handles inquiries via phone, chat, or email and aims to deliver accurate information and a positive experience for every interaction.

Open to High School/Senior High graduates or college undergraduates, including fresh graduates, with 0–17 months of BPO experience. Onsite work in Pangasinan is required, with training provided and opportunities for growth.

Qualifications

• Open to High School / Senior High graduates or College Undergraduates.
• Fresh graduates welcome and encouraged.
• 0-17 months of BPO experience.
• Willing to work onsite in Pangasinan.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide accurate information and effective solutions.
• Deliver a positive customer experience in every interaction.
• Meet quality and productivity targets.

Skills

Communication skills

Excellent written and verbal

Education

High School / Senior High School

College undergraduate

Fresh graduates welcome

Job description

Cognizant is seeking a customer service associate in Pangasinan to join its global team. The role handles inquiries via phone, chat, or email and aims to deliver accurate information and a positive experience for every interaction.

Open to High School/Senior High graduates or college undergraduates, including fresh graduates, with 0–17 months of BPO experience. Onsite work in Pangasinan is required, with training provided and opportunities for growth.