Customer Associate

Galahad Labor Service Cooperative; Makati; On-site; PHP 223,200 - 279,000; Full time

Job summary

A local service cooperative in Makati is seeking an entry-level customer service representative. The role involves assisting customers, processing transactions, and maintaining product knowledge. Candidates must have a bachelor's degree, strong communication abilities, and a customer-centric approach. This position operates in a fast-paced environment and may require weekend shifts.

Qualifications

• Entry-level position; relevant internships are a plus.
• Fast-paced retail or office environment with potential weekend shifts.
• Patient, empathetic, team player, and adaptable.

Responsibilities

• Assist customers with inquiries and provide excellent service.
• Process transactions accurately and efficiently.
• Maintain product knowledge to guide customer choices.
• Handle customer complaints and resolve issues promptly.
• Collaborate with team members to enhance customer experience.
• Ensure a clean and organized store environment.

Skills

Customer service skills

Effective communication

Computer literacy

Education

Bachelor’s degree in any field

Job description

Responsibilities

• Assist customers with inquiries and provide excellent service.
• Process transactions accurately and efficiently.
• Maintain product knowledge to guide customer choices.
• Handle customer complaints and resolve issues promptly.
• Collaborate with team members to enhance customer experience.
• Ensure a clean and organized store environment.

Qualifications

• Educational Qualifications: Bachelor’s degree in any field.
• Experience Level: Entry-level position; relevant internships are a plus.
• Skills and Competencies: Proficient in computer literacy, strong customer service skills, and effective communication abilities.
• Working Conditions: Fast-paced retail or office environment with potential weekend shifts.
• Qualities and Traits: Patient, empathetic, team player, and adaptable.