Customer Advocate (For Tacloban Pooling)

Buscojobs; Philippines; On-site; PHP 400,000 - 600,000; Full time

Job summary

A recruitment agency is seeking Customer Service Representatives for various locations in the Philippines. In this role, you will manage customer inquiries, provide essential information, and ensure customer satisfaction. A competitive salary of up to PHP 27,000 per month, along with incentives, benefits, and opportunities for career growth, are offered. This position is open to fresh graduates and those shifting careers.

Benefits

Competitive salary

Monthly incentives and performance bonuses

HMO coverage

Virtual application process

Paid training

Opportunities for career growth and development

Qualifications

• Good English communication skills.
• Willing to work onsite in specified locations.
• No experience required; fresh graduates and career shifters welcome.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide accurate information and solutions to client concerns.
• Maintain customer satisfaction through quality service.

Skills

Good English communication skills

Customer service orientation

Education

High School Graduate

Senior High School

College Undergrad or Graduate

Job description

Job Description:

We are hiring Customer Service Representatives for various locations, including Clark Pampanga, SM City Clark, and Cebu IT Park. As a Customer Service Representative, you will handle customer inquiries, provide accurate information, and resolve customer concerns in a professional and timely manner.

Responsibilities:

• Handle customer inquiries via phone, email, or chat
• Provide accurate information and solutions to client concerns
• Maintain customer satisfaction through quality service
• Document and update customer records in the system

Qualifications:

• Good English communication skills
• Willing to work onsite in specified locations
• No experience required (fresh graduates and career shifters welcome)
• At least a High School Graduate (old curriculum), SHS, College Undergrad, or Graduate

What We Offer:

• Competitive salary (up to PHP 27,000 per month)
• Monthly incentives and performance bonuses
• HMO coverage and government-mandated benefits
• Virtual application process and paid training
• Opportunities for career growth and development