CSR Teller: Grow Your Career in Customer‑Centric Banking

Metrobank; Manila; On-site; PHP 201,000 - 268,000; Full time

Job summary

Metrobank is seeking a CSR Teller in the Philippines to join our customer-centric team. The role involves cash handling, deposits, withdrawals, check encashment, and account closings with signature verification.

You will also post daily transaction adjustments and process transfers, remittances, and outward clearing operations. You will promote Metrobank and subsidiaries’ products, develop product knowledge, and deliver excellent customer service in a fast-paced environment.

Qualifications

• Candidates should demonstrate strong communication and customer-service orientation.
• Ability to present information clearly and negotiate effectively.
• Ability to work in a fast-paced and competitive banking environment.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, and closing of accounts.
• Signature verification and posting transaction adjustments at the CA/SA terminal at banking day start.
• Process various fund transfers and remittance payments.
• Handle outward clearing operations.
• Promote and sell the bank’s products and services.

Skills

Effective communication

Presentation skills

Negotiation skills

Customer service

Education

Business or Finance degree

Job description

Metrobank is seeking a CSR Teller in the Philippines to join our customer-centric team. The role involves cash handling, deposits, withdrawals, check encashment, and account closings with signature verification.

You will also post daily transaction adjustments and process transfers, remittances, and outward clearing operations. You will promote Metrobank and subsidiaries’ products, develop product knowledge, and deliver excellent customer service in a fast-paced environment.