CSR Teller: Grow Your Career at a Leading Bank

Metrobank; Philippines; Hybrid; PHP 279,000 - 391,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative - Teller at the Ortigas Commercial Complex branch. The role covers cash handling, deposits and withdrawals, check encashment, and account closures, with signature verification as part of daily operations.

You will perform posting of adjustments, process fund transfers and remittances, handle outward clearing, and promote the bank's products and services, while developing customer-service and problem-solving skills under mentorship.

Qualifications

• Cash handling, deposits, withdrawals, check encashment, and account closing.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced environment.

Responsibilities

• Handle cash and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank's and subsidiaries' products and services.

Skills

Cash handling

Customer service

Communication

Presentation skills

Negotiation

Education

Business or Finance degree

Job description

Metrobank is seeking a Customer Service Representative - Teller at the Ortigas Commercial Complex branch. The role covers cash handling, deposits and withdrawals, check encashment, and account closures, with signature verification as part of daily operations.

You will perform posting of adjustments, process fund transfers and remittances, handle outward clearing, and promote the bank's products and services, while developing customer-service and problem-solving skills under mentorship.