CSR - Teller, Cebu - Tabunok Branch

Metrobank; Tabunok; On-site; PHP 180,000 - 240,000; Full time

Job summary

Metrobank in the Philippines is seeking a Customer Service Representative - Teller to manage cash transactions, deposits, withdrawals, and service requests. You will process transfers, handle check encashment, and ensure accuracy at the CA/SA terminals.

You will also sell bank products and contribute to service excellence while working in a fast-paced branch setting.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment
• Fresh graduates and young professionals are welcome to apply

Responsibilities

• Handle cash transactions including deposits, withdrawals, and check encashment.
• Process fund transfers and remittance payments.
• Post transaction adjustments to CA/SA terminals at banking day start.
• Handle outward clearing operations and promote bank products.

Skills

Cash handling

Customer service

Communication

Problem solving

Education

Business or Finance degree

Tools

Banking software

Job description

Here at Metrobank, we don't simply hire employees- we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Customer Service Representative - Teller

Job Summary:

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Role Exposure:

• Develop an in-depth understanding on the banking industry products, operations, and policies
• Develop your customer-service and problem-solving skills under the mentorship of industry experts
• Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank

Qualifications:

• Preferably graduate of business or finance course
• Effective communication, presentation, and negotiation skills
• Customer service oriented and able to work in a fast-paced, competitive environment
• Fresh graduates and young professionals are welcome to apply

Other Details:

Rank: Rank-and-File

Business Unit: Branch Banking Sector