CSR - Teller, Cebu - IT Park Branch

Metrobank; Hinoba-an; On-site; PHP 240,000 - 320,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative - Teller to handle cash deposits, withdrawals, check encashment, and account closures, ensuring accuracy and security at the point of service. The role involves posting transaction adjustments, processing fund transfers and remittances, handling outward clearing, and promoting the Bank’s products to customers in a fast-paced retail banking environment.

Fresh graduates are welcome, with emphasis on effective communication and customer-service

Qualifications

• Graduate of business or finance preferred.
• Strong communication, presentation and negotiation skills.
• Customer service oriented and able to work in a fast-paced environment.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Communication skills

Negotiation skills

Customer service

Presentation skills

Education

Bachelor's degree in Business/Finance

Job description

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Customer Service Representative - Teller

Job Summary:

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Role Exposure:

• Develop an in-depth understanding on the banking industry products, operations, and policies
• Develop your customer-service and problem-solving skills under the mentorship of industry experts
• Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank

Qualifications:

• Preferably graduate of business or finance course
• Effective communication, presentation, and negotiation skills
• Customer service oriented and able to work in a fast-paced, competitive environment
• Fresh graduates and young professionals are welcome to apply