CSR - Teller, Cebu - Guadalupe Branch

Metrobank; Hinoba-an; On-site; PHP 268,000 - 357,000; Full time

Job summary

Metrobank is hiring a Customer Service Representative - Teller to join our front-line banking team. You will handle cash transactions, deposits and withdrawals, and support customers with account services while maintaining accuracy and compliance.

We value fresh graduates and individuals with strong communication, customer-service focus, and the ability to thrive in a fast-paced environment. Join us to develop your skills, grow your career, and contribute to a trusted bank serving communities

Qualifications

• Preferably graduates in business or finance.
• Excellent communication and negotiation skills.
• Customer service oriented in a fast-paced banking environment.
• Fresh graduates welcome to apply.

Responsibilities

• Cash handling and deposits/withdrawals, check encashment, and account closings.
• Posts transaction adjustments to CA/SA terminals at day start.
• Accepts and processes various fund transfers and remittance payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Cash handling

Customer service

Communication

Problem solving

Negotiation

Education

Business or Finance degree

Job description

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Customer Service Representative - Teller

Job Summary:

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Role Exposure:

• Develop an in-depth understanding on the banking industry products, operations, and policies
• Develop your customer-service and problem-solving skills under the mentorship of industry experts
• Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank

Qualifications:

• Preferably graduate of business or finance course
• Effective communication, presentation, and negotiation skills
• Customer service oriented and able to work in a fast-paced, competitive environment
• Fresh graduates and young professionals are welcome to apply