CSR - No BPO/Work Exp Required

Neksjob Philippines; Baguio; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A leading international customer service firm is seeking motivated individuals to join their team in Baguio, Philippines. The role involves handling inbound and outbound calls, assisting customers with inquiries, and providing exceptional service in English. Candidates should be high school graduates with a positive attitude and basic computer skills. The position offers a competitive salary and comprehensive training to support your success in the role.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer service skills

Basic computer skills

Positive attitude

Education

High school diploma or equivalent

Job description

Job Description

We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

Responsibilities:

• Handle customer calls via phone, email, or chat
• Provide accurate information about products/services to international clients
• Resolve customer concerns efficiently and professionally
• Document interactions accurately in the system

Requirements:

• High school graduate or above
• Positive attitude and customer-focused mindset
• Basic computer skills and ability to learn new systems
• Competitive salary with international account premium
• Comprehensive training and support