CSR - Healthcare - EXL Cebu City - Up to PHP 23K - Shifting Schedule

Gratitude Philippines; Cebu City; On-site; PHP 246,000 - 257,000; Full time

Benefits offered by this job

HMO coverage on Day 1

Life Insurance

Monthly allowances

Performance-based incentives

Paid training

Career growth

Promotion opportunities

Global account

Job summary

EXL Service Cebu is seeking Customer Service Representatives to join our Healthcare Account. This role is onsite in Cebu City and requires willingness to work shifting schedules, including nights, weekends, and holidays.

Start date is October 5, 2026, with a salary package of PHP 22,000–23,000 and opportunities for growth within a globally established organization. Candidates may be Senior High School graduates or College graduates with or without Call Center experience, and must have good to

Qualifications

• Senior High School graduate or college graduate welcome to apply.
• Good to excellent English communication skills.
• Willing to work on-site in Cebu with shifting schedules (nights, weekends, holidays).

Responsibilities

• Handle healthcare-related inquiries from customers via phone.
• Provide accurate and timely information.
• Ensure excellent customer service and satisfaction.
• Maintain customer records and documentation.

Skills

Customer service

English communication

Shift work

On-site Cebu

Education

Senior High School Graduate

College graduate with or without Call Center Experience

Job description

CSR - Healthcare - EXL Cebu City - Up to PHP 23K - Shifting Schedule

Company: EXL Service

Location: Cebu City, Cebu - Work From Office (WFO)

Industry: BPO / Healthcare Account

Setup: Onsite - Shifting Schedule (Night Shift / Weekends / Holidays)

Type: Full-Time - Multiple Vacancies

Salary: Up to PHP 23,000 Package

Start Date: October 5, 2026

Overview:

EXL Service Cebu is looking for Customer Service Representatives to join our Healthcare Account. This is open for candidates with or without BPO experience who are willing to start ASAP. Stable account with a global company.

Key Responsibilities:

• Handle healthcare-related inquiries from customers via phone
• Provide accurate and timely information
• Ensure excellent customer service and satisfaction
• Maintain customer records and documentation

Qualifications:

• At least Senior High School Graduate
• College Graduate with or without Call Center Experience is welcome to apply
• With good to excellent English communication skills
• Willing to work on-site in Cebu
• Willing to work on shifting schedules, including night shift, weekends, and holidays
• Can start on October 5, 2026

Salary and Benefits:

• Salary Package: PHP 22,000 - 23,000
• HMO coverage on Day 1 plus Life Insurance
• Monthly allowances and performance-based incentives
• Paid training
• Career growth and promotion opportunities
• Stable account with a global company