CSR - Call Center - Entry Level - Non Voice/Chat Support

Caldwell Communications; Hinatuan; On-site; PHP 100,000 - 400,000; Full time

Job summary

A communications company in Hinatuan is seeking individuals for customer assistance roles. Ideal candidates are high school or college graduates with strong English communication skills. The position offers competitive salary, 13th-month pay, and opportunities for career growth. Enjoy a healthy work-life balance and join a growing team!

Benefits

13th Month Pay

HMO with 3 free beneficiaries

Retirement/Life Insurance

Work-life balance processes and programs

Qualifications

• Open to candidates who completed college, no experience required.
• High School or Senior High Graduates with BPO experience welcome.
• Excellent to above-average English communication skills required.

Responsibilities

• Answer phone calls and provide information to clients.
• Check mail and provide customer assistance.
• Communicate with customers to address their concerns.

Skills

Excellent English communication skills

Customer assistance skills

Education

High school diploma or equivalent

College degree

Job description

For regular employees, we offer an industry-leading benefits package that includes:

• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities

• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked

What are we looking for?

• Open to candidates who completed college no experience required
• Open to High School and Senior High School Graduates with BPO experience
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Can do onsite work
• Within 25km to 35 km

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! APPLY NOW!