CS Rep (Nonvoice/Chat) & Data Entry — Growth & Commissions
Sapient Global Services
14 days+
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Benefits offered by this job
Job summary
A dynamic BPO company in Quezon City is seeking a Customer Service Representative for a non-voice role. This full-time position requires a high school diploma, with no prior experience necessary as training will be provided. The role involves handling customer inquiries, processing orders, and maintaining satisfaction standards. Key benefits include a competitive salary up to 25K, monthly commissions, flexible shifts, and comprehensive health care. If you're looking to grow your career in customer service, this opportunity is for you!
Qualifications
- Customer facing work experience is a plus.
- No prior customer service experience necessary; comprehensive training provided.
- Proficiency with customer service tools is a plus but not required.
Responsibilities
- Handle customer inquiries and resolve issues across various channels.
- Offer information about products, services, and policies.
- Process orders, returns, and account updates.
- Maintain high standards of customer service.
- Meet performance targets for productivity and quality.
Skills
Strong communication skills
Interpersonal skills
Problem-solving abilities
Attention to detail
Ability to adapt
Education
High school diploma or equivalent
Job description
A dynamic BPO company in Quezon City is seeking a Customer Service Representative for a non-voice role. This full-time position requires a high school diploma, with no prior experience necessary as training will be provided. The role involves handling customer inquiries, processing orders, and maintaining satisfaction standards. Key benefits include a competitive salary up to 25K, monthly commissions, flexible shifts, and comprehensive health care. If you're looking to grow your career in customer service, this opportunity is for you!
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