CRM Developer (D365)

Seven Seven Global Services, Inc.; Metro Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Seven Seven Global Services, Inc. is seeking a CRM Developer (Dynamics 365) for onsite work in Ortigas. You will map user requirements and develop CRM forms, workflows, dashboards, and reports, while integrating systems and delivering end-to-end Dynamics 365 solutions.

This role requires strong C#, JavaScript, and Azure skills, plus DevOps and Power Platform experience. Responsibilities include unit testing, SIT, documentation, deployment scripts, and providing production support as needed.

Qualifications

• 3+ years of IT development experience, with two end-to-end projects.
• Hands-on experience with D365 CRM and Web Services (SOAP/XML, REST).
• Experience with Azure components: Service Bus, Function Apps, AppInsights.
• Proficiency in C# and JavaScript.

Responsibilities

• Map user requirements for effective Dynamics 365 technology solutions.
• Develop and maintain Dynamics 365 CRM forms, workflows, views, dashboards, business processes, and reports.
• Develop application code according to the agreed functional design, technical design, methodologies, and standards.
• Develop configuration/scripts for package deployment.
• Integrate existing systems and services into the CRM architecture.
• Conduct unit testing and SIT for new software/applications.
• Develop system and operational documentation and user guides.
• Report progress and issues to the Delivery Manager.
• Prepare packages, configuration files, deployment scripts, and installation guides for all environments.
• Provide production support when necessary.

Skills

D365 CRM

C#

JavaScript

SOAP/XML

REST

PowerApps

PowerAutomate

PowerPages

DevOps

Azure Service Bus

Azure Functions

Azure AppInsights

Web Services

End-to-end projects

Education

Degree in Computer Science / Information Technology

Graduate of CS / Engineering / Information Systems

Job description

CRM Developer (Dynamics 365)

Full Onsite - Ortigas

Dayshift

Job Mandate

Develop detailed design and development of necessary code and configuration for the assigned IT application or platform.

Duties and Responsibilities

• Map user requirements for effective Dynamics 365 technology solutions.

• Develop and maintain Dynamics 365 CRM forms, workflows, views, dashboards, business processes, and reports.

• Develop application code according to the agreed functional design, technical design, methodologies, and standards.

• Develop configuration/scripts according to the agreed functional design, technical design, methodologies, and standards for package deployment.

• Integrate existing systems and services into the CRM architecture.

• Conduct unit testing and System Integration Testing (SIT) for new software/applications.

• Develop system and operational documentation and user guides.

• Report progress and issues in a timely manner to the Delivery Manager.

• Prepare packages, configuration files, deployment scripts, and installation guides for all environments.

• Provide production support when necessary.

Minimum Qualification Requirements

Education

• Degree in Computer Science, Information Technology, or other related/relevant fields.

• Graduate of Computer Science, Engineering, Mathematics, Information Systems, or any related course.

Work Experience

• At least 3 years of IT development experience, with a minimum of two end-to-end projects delivered.

• Expertise in 1–2 core platforms such as CRM, Mobile App Development, and ECM.

• D365 Sales or Customer Service experience:

  • 5 years for M2 to SM

  • 2–3 years for AM and below

• Hands‑on experience and/or programming knowledge in D365 CRM.

• Hands‑on experience and/or programming knowledge in Web Services, including:

  • SOAP/XML

  • REST

  • C#

  • JavaScript

• Hands‑on experience in:

  • DevOps

  • PowerApps

  • PowerAutomate

  • PowerPages

• Hands‑on experience with different Azure components, including:

  • Service Bus

  • Function Apps

  • AppInsights