CRM Data & Analyst

Foundous; Philippines; Remote; PHP 350,000 - 500,000; Full time

Job summary

An innovative company is seeking a meticulous CRM Data Analyst who can transform data into actionable insights. This role is pivotal in optimizing the customer database, enabling the sales and marketing teams to focus on high-value opportunities. You will analyze and verify data, uncover hidden opportunities, and ensure the accuracy of CRM data. With a commitment to personal support and growth, this collaborative environment fosters creativity and courage. If you are an analytical thinker with a passion for data and CRM management, this is the perfect opportunity to make a meaningful impact in a supportive setting.

Benefits

End-of-year paid time off (2 weeks)

End-of-year bonus (half a month’s salary)

High-speed internet allowance

Co-working space subsidy

Qualifications

• 3-5 years of experience in CRM management or data analysis.
• Advanced certifications in CRM systems or data analytics tools are a plus.

Responsibilities

• Refine CRM data to support strategic goals and validate historical inquiries.
• Research customer profiles and categorize leads for sales and marketing.

Skills

Data Analysis

CRM Management

Excel

Salesforce

HubSpot

Zoho CRM

Data Visualization

Segmentation Strategies

Communication

Problem-Solving

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Marketing

Bachelor’s degree in Data Science

Tools

Salesforce

HubSpot

Zoho CRM

Excel

Job description

Imagine an environment where you are able to utilize your knowledge in a meaningful way, working with people whom you can engage with on a human level. A place where the community is embraced and the essence of work is distilled to purely delivering, unencumbered by irrational deadlines and politics.

Foundous is a collaborative company with the shared interest of placing people’s needs first. We build on the philosophy that people are foundational, and engaging with people as humans is the cornerstone of all our endeavors. We invest, nurture, and support individuals to be creative, courageous leaders in a safe space.

Our values and organizational culture further reflect our commitment to providing personal support and facilitating ongoing growth opportunities for everyone we hire.

Imagine an environment where your skills in data analysis and CRM management come together to make a meaningful impact—a place where your effort drives data-informed decisions that enhance business outcomes.

We are looking for a meticulous and resourceful CRM Data Analyst to manage and optimize our customer database to ensure the sales and marketing teams are equipped with actionable insights for business development.

This role demands a focused individual who can uncover hidden opportunities by analyzing and verifying data, ensuring it aligns with the organization’s current goals.

The ideal candidate will excel in methodically evaluating the customer database, researching customer profiles, and identifying prospects that fit our evolving offerings. By breathing new life into old data, you will enable the sales and marketing teams to engage with leads that matter most.

Key Responsibilities

Focus:

• Continuously refine CRM data to support strategic organizational goals.
• Conduct reviews of the historical database to validate the relevance of past inquiries.
• Research customer profiles, projects, and public data to evaluate potential leads.
• Identify opportunities for re-engagement by aligning prospects with current offerings.

Maintain and Analyze:

• Ensure the accuracy and completeness of CRM data through meticulous cleansing and updating.
• Categorize leads based on potential, prioritizing high-impact prospects.
• Develop detailed reports on database health, lead potential, and actionable insights for the sales team.
• Work closely with the sales and marketing teams to deliver well-researched leads.
• Act as a point of contact for CRM data insights, assisting teams in tailoring their outreach.

Achieve:

• Maintain up-to-date records and ensure seamless database operations.
• Enable the sales and marketing teams to focus on high-value opportunities through accurate lead qualification.

Qualification

• Bachelor’s degree in Business Administration, Marketing, Data Science, or a related field.
• Advanced certifications in CRM systems (e.g., Salesforce, HubSpot) or data analytics tools are a plus.
• 3-5 years of relevant experience in CRM management, data analysis, or a similar role.
• Hands-on experience with tools like Zoho CRM, Salesforce, or HubSpot.
• Demonstrated success in creating segmentation strategies and leading re-engagement campaigns.
Remuneration
• Salary: PHP 350,000 – 500,000 per annum
• Remote Work
• End-of-year paid time off (2 weeks)
• End-of-year bonus equivalent to half a month’s salary
• High-speed internet allowance
• Co-working space subsidy
Desired Skills and Attributes
• Analytical Thinker:Strong skills in identifying patterns, trends, and actionable insights from complex datasets.
• Detail-Oriented:Exceptional accuracy in data cleansing, enrichment, and reporting.
• Tech-Savvy:Proficiency in CRM systems and data visualization tools.
• Proficient in Excel or Spreadsheet Software:Demonstrated expertise in analyzing data using Excel or similar tools, which are key for this role.
• Data Distillation:The ability to take large volumes of data and distill it into actionable insights that drive decision-making.
• Collaborative:Works effectively with cross-functional teams, especially sales and marketing.
• Proactive Problem-Solver:Anticipates challenges and devises efficient solutions.
• Strong Communicator:Ability to simplify data insights into actionable strategies for diverse stakeholders.