CRM Coordinator & Power BI Developer 8 months ago

AFRY; Makati; On-site; PHP 360,000 - 720,000; Full time

Job summary

AFRY in Manila, Philippines is seeking a CRM Coordinator & Power BI Developer to join the commercial excellence team. You will transform data into actionable insights, maintain CRM data quality, and design interactive dashboards to drive data-driven decisions.

You will collaborate with stakeholders across the Nordics and Philippines. The role emphasizes data quality, dashboard development, and testing in a dynamic, international environment.

Qualifications

• Experience working with CRM systems, preferably Dynamics 365.
• Proficient in advanced Excel data manipulation and formula automation.
• Experience creating dashboards/reports in Power BI or similar tools.
• Experience with user acceptance testing.
• Strong English communication, both written and spoken.
• Bachelor-level degree in information systems, data science or related field; 1–3 years work experience.

Responsibilities

• Develop and maintain Power BI dashboards and reports.
• Improve CRM data quality by identifying missing, incomplete, duplicate or inconsistent data and manage batch imports.
• Assist in system testing: prepare test data, execute test cases, validate outcomes, and log issues.
• Support documentation efforts and provide feedback for improvements with Digital Transformation and IT teams.

Skills

CRM (Dynamics 365)

Excel data manipulation

Power BI

User acceptance testing

English communication

Education

Bachelor in Information Systems / Data Science

Tools

Dynamics 365

Power BI

Excel

Job description

Company Description

AFRY is one of the largest international power sector consulting and engineering companies with about 18,000 experts working across the world to create sustainable solutions for future generations. In Southeast Asia, we are a leading power sector consulting engineering company executing our regional consultancy and engineering assignments from our power sector consulting offices in Manila, Bangkok, Jakarta, Kuala Lumpur, Hanoi, Singapore.

Job Description

Job Title: CRM Coordinator & Power BI Developer Location:

Manilla Philippines Employment Type: Full-time

About The Role We are looking for a skilled CRM Coordinator & Power BI Developer to join our commercial excellence team and help transform data into actionable insights.

You will be part an international team with colleagues in both the Nordics and Philippines. In this role, you will both be working with increasing data quality in our CRM as well as assisting in designing, developing, and maintaining interactive dashboards and reports, enabling data-driven decision-making across the organization. You will contribute to the organization becoming more data-driven and a key to being successful in this role is the ability to cooperate with different stakeholders.

Key Responsibilities

• Assist in developing and maintaining Power BI dashboards.
• Work closely with the organization to improve the quality of data in the CRM by identifying missing, incomplete, duplicate or inconsistent data and manage batch import of data to the CRM, ensuring accuracy completeness and correct formatting
• Assist and participate in system testing by preparing test data, executing test cases, validating outcomes, and logging issues for resolution.
• Support documentation efforts and provide feedback or recommendation for improvement in collaboration with Digital Transformation and IT Team.

Qualifications

• Experience of working in CRM (Dynamics 365 is a plus)
• Proficient in Excel including strong experience in data manipulation, cleaning techniques, and formula automation
• Experience with Power BI or similar tools
• Experience from user acceptance testing
• Excellent communication and problem-solving skills
• Proficient in English both verbally and in writing
• Bachelors in information systems, data science or similar. We believe that you have 1-3 years work experience Nice-to-Have

Nice-to-Have

• Experience from working in an international setting
• Understanding business processes and KPIs. Experience of Power Automate, familiarity with workflow automation and enablement tools is advantage.

Additional Information

At AFRY, we engineer change in everything we do. Change happens when brave ideas come together.

When we collaborate, innovate technology, and embrace challenging points of view. That’s how we’re making future. We are actively looking for qualified candidates to join our inclusive and diverse teams across the globe.

Join us in accelerating the transition towards a sustainable future. At AFRY, we engineer change in everything we do. Change happens when brave ideas come together.

When we collaborate, innovate technology, and embrace challenging points of view. That’s how we’re making future. We are actively looking for qualified candidates to join our inclusive and diverse teams across the globe.

Join us in accelerating the transition towards a sustainable future.