CRM Coordinator & Power BI Developer

AFRY; Makati; On-site; PHP 1,775,148 - 2,662,722; Full time

Job summary

A leading power sector consulting firm seeks a CRM Coordinator & Power BI Developer in Manila. This full-time position involves improving CRM data quality, developing dashboards, and collaborating with teams across the globe. Candidates should have a Bachelor's degree in a related field, CRM experience, and proficiency in Excel and Power BI. The role offers a chance to be part of an inclusive team focused on sustainable solutions, driving data-driven decision-making throughout the organization.

Qualifications

• Experience of working in CRM, preferably Dynamics 365.
• Strong experience in data manipulation and cleaning techniques.
• 1-3 years work experience preferred.

Responsibilities

• Develop and maintain Power BI dashboards.
• Improve data quality in the CRM.
• Participate in system testing.
• Support documentation efforts.

Skills

CRM experience

Excel proficiency

Power BI familiarity

User acceptance testing experience

Problem-solving skills

Communication skills

Data manipulation

English fluency

Education

Bachelor's in information systems, data science or similar

Tools

Dynamics 365

Power Automate

Job description

Company Description

AFRY is one of the largest international power sector consulting and engineering companies with about 18,000 experts working across the world to create sustainable solutions for future generations. In Southeast Asia, we are a leading power sector consulting engineering company executing our regional consultancy and engineering assignments from our power sector consulting offices in Manila, Bangkok, Jakarta, Kuala Lumpur, Hanoi, Singapore.

Job Description

Job Title: CRM Coordinator & Power BI Developer

Location: Manila Philippines

Employment Type: Full-time

About The Role

We are looking for a skilled CRM Coordinator & Power BI Developer to join our commercial excellence team and help transform data into actionable insights. You will be part an international team with colleagues in both the Nordics and Philippines. In this role, you will work with increasing data quality in our CRM as well as assist in designing, developing, and maintaining interactive dashboards and reports, enabling data-driven decision-making across the organization. You will contribute to the organization becoming more data-driven and a key to being successful in this role is the ability to cooperate with different stakeholders.

Key Responsibilities

• Assist in developing and maintaining Power BI dashboards.
• Work closely with the organization to improve the quality of data in the CRM by identifying missing, incomplete, duplicate or inconsistent data and manage batch import of data to the CRM, ensuring accuracy, completeness and correct formatting.
• Assist and participate in system testing by preparing test data, executing test cases, validating outcomes, and logging issues for resolution.
• Support documentation efforts and provide feedback or recommendation for improvement in collaboration with Digital Transformation and IT Team.

Qualifications

• Experience of working in CRM (Dynamics 365 is a plus).
• Proficient in Excel including strong experience in data manipulation, cleaning techniques, and formula automation.
• Experience with Power BI or similar tools.
• Experience from user acceptance testing.
• Excellent communication and problem-solving skills.
• Proficient in English both verbally and in writing.
• Bachelor's in information systems, data science or similar.
• We believe that you have 1-3 years work experience.

Nice-to-Have

• Experience from working in an international setting.
• Understanding business processes and KPIs.
• Experience of Power Automate, familiarity with workflow automation and enablement tools is advantage.

Additional Information

At AFRY, we engineer change in everything we do. Change happens when brave ideas come together. When we collaborate, innovate technology, and embrace challenging points of view. That’s how we're making future. We are actively looking for qualified candidates to join our inclusive and diverse teams across the globe. Join us in accelerating the transition towards a sustainable future.