Credit Control Analyst - United Kingdom

Poutrix; San Juan; On-site; PHP 334,800 - 502,200; Full time

Job summary

Poutrix is searching for a Credit Control Analyst in Metro Manila, San Juan, to handle credit and account receivable activities. The role involves assessing client financials, performing debt collection, and ensuring accurate reporting.

The ideal candidate will hold a degree in Accountancy, possess 2-3 years of experience in customer account management, and exhibit strong analytical and communication skills. Proficiency in Microsoft tools is essential.

Qualifications

• 2-3 years of experience in Customer Account Management.
• Basic knowledge of tools like Dun & Bradstreet.
• Proficient in Microsoft applications: Excel, Outlook, and Word.

Responsibilities

• Conduct credit evaluations for clients.
• Perform dunning and debt collection activities.
• Prepare and maintain financial documents.

Skills

Credit Management knowledge

Microsoft Excel

Analytical skills

Communication skills

Interpersonal skills

Education

Bachelor’s/College Degree in Accountancy or Finance

Tools

ERP systems

Job description

Role description

The Credit Control Analyst is responsible for the execution of credit and account receivable activities within the country, with a strong focus on finance/credit check screening, dunning and debt collection. The role ensures accurate customer records and financial reporting, supports credit evaluations, and resolves escalated issues. It also plays a key role in maintaining compliance with internal policies and procedures while working with stakeholders to improve processes and optimize cash flow.

Role accountabilities

Process Delivery

• Conduct credit evaluations for new and reactivated clients, assessing financial and legal standing
• Perform dunning and debt collection activities through proactive email and phone communication with assigned clients to ensure timely payments and reduce overdue receivables
• Prepare and maintain financial documents including daily cash receipts forecasts, demand letters, and statements of account
• Maintain and update key registers such as bad debtor lists, invoicing requirement sheets, and receipt records
• Monitor and follow up on signed documentation, evaluate and process credit note approvals
• Process and reconcile cash receipts, including refunds, netting, write-offs, and adjustments
• Generate and review financial reports such as applied receipt journals and receipts summaries
• Ensure accuracy of client data and billing information in ERP and related systems
• Escalate issues and communicate operational risks or delays to the Team Manager in a timely manner

Process Improvement

• Recommend areas for standardization and process improvement

Qualifications & Experience

• Bachelor’s/College Degree, in Accountancy or any related field in Finance
• Minimum of 2 to 3 years of relevant working experience in end-to-end Customer Account Management
• Basic knowledge in Credit Management and score tools such as Dun & Bradstreet is an advantage
• Experience in ERP systems is preferred
• Proficiency in Microsoft applications (Excel, Outlook, and Word) is required
• Result oriented and attention to details
• Communicate effectively both verbal and written
• Strong analytical and problem-solving skills
• Proactive with good interpersonal skills and a committed team player
• Can work on flexible hours to meet changing work environment and to meet tight deadlines

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a 'people first' business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.