Credit Control Administrator

Quantum Healthcare Philippines, Inc.; Makati; Hybrid; PHP 400,000 - 600,000; Full time

Job summary

A leading healthcare distribution company is seeking a Credit Administrator for their Makati office. This hybrid role requires strong analytical and reconciliation skills, attention to detail, and prior experience in credit administration. You'll manage invoicing, payment allocations, and customer inquiries while collaborating closely with team members. Flexibility in working hours is required to accommodate Australian time zones. Join a supportive team culture where hard work and fun go hand in hand.

Qualifications

• Excellent analytical and reconciliation skills.
• Intermediate Excel proficiency.
• Attention to detail required.
• Prior experience in Credit Administration is necessary.
• Accuracy in handling tasks is essential.

Responsibilities

• Perform account reconciliations.
• Handle invoicing duties.
• Allocate payments accurately.
• Manage customer phone inquiries.
• Collaborate across departmental email addresses.
• Investigate and resolve customer queries.
• Maintain customer account records.
• Liaise with Credit Controllers.
• Process direct debits and credit card payments.

Skills

Analytical skills

Reconciliation skills

Intermediate Excel

Attention to detail

Customer service

Team player

Job description

POSITION OVERVIEW

We are an International company with a head office in Australia that specializes in the distribution of wholesale medical goods & equipment. This role is a hybrid role whereby flexibility shines through as you will be required 3 days in the office and the other 2 days at home (post probationary period). Due to continued growth and our recent merger with ParagonCare, we are looking for additional team members with broad range of Credit Administration skills. We are a team that knows when to put our heads down and work hard, whilst at the same time have a bit of fun. The role requires a great deal of Credit Administration, Reconciliation, Payment Allocation, and Invoicing skills. You will also be required to have a direct contact with customers both on the phone and on email. A motivated person with a strong sense of "team" is a must and you will be supported and encouraged by a team that look after each other.

KEY PERFORMANCE INDICATORS

• Two business day turnaround on ad hoc invoicing
• Two business day turnaround on all Business Unit account set ups
• Same day allocation of EFT payments
• Two day turnaround on email responses

HEALTH AND SAFETY RESPONSIBILITIES

• Report any unsafe situations or equipment that you are aware of to the relevant manager.
• Report any injury or near miss you are involved in to your manager within 24 hours either verbally or in writing using the incident report form.

POSITION AUTHORITIES

As authorized by your manager.

POSITION RESPONSIBILITIES

Responsibilities include but are not limited to:

• Account reconciliations
• Invoicing
• Payment allocation
• Taking customer phone calls
• Working across departmental email addresses
• Investigate and resolve customer queries
• Maintenance of customer accounts
• Liaising with the Credit Controllers
• Cash applications
• Process direct debits/credit card payments

REQUIRED SKILLSET

• Excellent analytical and reconciliation skills
• Intermediate excel
• Attention to detail
• Prior experience in a Credit Administration.
• Accuracy
• Team player
• Must be willing to work Australian hours
• Must be willing to work at our Makati office.