Creative Tools Trainer & Adoption Specialist

Smartly Limited; Manila; Hybrid; PHP 1,200,000 - 1,900,000; Full time

Job summary

Smartly is seeking a Creative Specialist to empower designers to maximize Smartly’s Creative Suite. You will deliver expert training, support strategic conversations, and ensure seamless integration with tools like Adobe Creative Cloud and Figma.

You will drive product adoption, customer satisfaction, and long-term retention by equipping creative teams with the skills to succeed in a fast-paced environment.

Qualifications

• 8+ years hand-on experience as a designer.
• Proficient in Adobe Photoshop, Illustrator, Figma, After Effects.
• Experience delivering creative or technical training to advanced learners.
• Ability to clearly communicate and demo complex creative concepts to experienced designers.
• Understanding of creative workflows end-to-end in digital advertising and campaign production.

Responsibilities

• Act as the main subject matter expert on Smartly’s Creative Suite and creative tooling, supporting teams with advanced creative guidance.
• Partner with Customer Success to support pitches, demos, and exploratory creative conversations focused on advanced capabilities and workflows.
• Build and deliver training programs, workshops, and best practice sessions for designers using Smartly’s tools.
• Conduct expert-level live demos to help designers integrate Smartly with Adobe Creative Cloud, Figma, After Effects, and other industry-standard tools.
• Collaborate with teams to identify common creative pain points, upskilling needs, and opportunities to improve user adoption.
• Develop documentation, guides, tutorials, and templates to support ongoing creative education and self-serve learning.
• Measure training effectiveness using adoption, retention, and feedback metrics and iterate based on insights.
• Stay current with design trends, AI in creative, and evolving advertising best practices.

Skills

Creative design

Adobe Photoshop

Adobe Illustrator

Figma

After Effects

Education

Graphic Design degree

Tools

HTML5

Job description

Smartly is seeking a Creative Specialist to empower designers to maximize Smartly’s Creative Suite. You will deliver expert training, support strategic conversations, and ensure seamless integration with tools like Adobe Creative Cloud and Figma.

You will drive product adoption, customer satisfaction, and long-term retention by equipping creative teams with the skills to succeed in a fast-paced environment.