Creative Photo Editor & Customer Support Specialist

iCXeed Philippines Inc.; Makati; Remote; PHP 220,000 - 320,000; Full time

Job summary

iCXeed Philippines Inc. is seeking a talented Photo Editor who thrives on visual storytelling and customer care. You will craft high-quality images and support customers throughout the editing process.

In this role you will edit photos using Photoshop or Canva, ensure brand consistency, manage the back-end image library, and collaborate with customer agents to deliver timely results. Strong communication and time management are essential.

Qualifications

• Proven experience as a Photo Editor with a strong portfolio.
• Proficiency in Photoshop or Canva and ability to manage back-end systems.
• Experience providing customer support via calls, email, and chat.

Responsibilities

• Edit photos including cropping, resizing, color correction, and background edits.
• Ensure edits align with brand guidelines and optimize for various platforms.
• Review edits for quality and deliver to the customer agent or backend.
• Manage and organize client images in the back-end system.
• Provide support to customers through calls, emails, and chats and resolve issues.

Skills

Photo editing

Customer support

Time management

Attention to detail

Communication skills

Tools

Adobe Photoshop

Canva

Job description

iCXeed Philippines Inc. is seeking a talented Photo Editor who thrives on visual storytelling and customer care. You will craft high-quality images and support customers throughout the editing process.

In this role you will edit photos using Photoshop or Canva, ensure brand consistency, manage the back-end image library, and collaborate with customer agents to deliver timely results. Strong communication and time management are essential.