A logistics and shipping company in Metro Manila is looking for a professional to lead their Control Tower team. The chosen candidate will handle service delivery and customer relations, ensuring smooth operations aligned with company standards. Requirements include being a college graduate and having strong communication skills in Tagalog/Filipino. This role offers benefits such as medical and dental coverage, performance bonuses, and various allowances.
Responsibilities
Lead and manage the Control Tower team effectively.
Ensure service delivery alignment with agreed client SLAs.
Drive understanding of contracts and charge structures.
Monitor data integrity of systems.
Responsible for customer retention.
Education
College Graduate
Job description
A logistics and shipping company in Metro Manila is looking for a professional to lead their Control Tower team. The chosen candidate will handle service delivery and customer relations, ensuring smooth operations aligned with company standards. Requirements include being a college graduate and having strong communication skills in Tagalog/Filipino. This role offers benefits such as medical and dental coverage, performance bonuses, and various allowances.