Continuous Improvement Leader – QC & Lean Six Sigma

weSource Management Consultancy Firm; Quezon City; Hybrid; PHP 812,448 - 973,152; Full time

Job summary

A consulting firm is urgently hiring a Business Associate Manager for Continuous Improvement in Quezon City. In this role, the candidate will lead various improvement projects, redesign processes, and work closely with operations to enhance current performance. A Bachelor's degree and at least 2 years of experience as a QA Lead in the BPO industry are required. The position offers a hybrid work setup and a salary of up to 80k.

Qualifications

• Minimum 2 years experience as a QA Lead preferably in the BPO industry.
• Advanced experience with quality audits and audit hosting.
• Minimum 2 years of call center experience as a Business Excellence Lead.

Responsibilities

• Drive improvement projects across the vertical.
• Redesign processes to suit the improvement plan.
• Develop and execute digital transformational project roadmaps.

Skills

Lean Six Sigma

Data Analysis

Leadership

Quality Audits

Process Improvement

Education

Bachelor's Degree in a related field

Job description

A consulting firm is urgently hiring a Business Associate Manager for Continuous Improvement in Quezon City. In this role, the candidate will lead various improvement projects, redesign processes, and work closely with operations to enhance current performance. A Bachelor's degree and at least 2 years of experience as a QA Lead in the BPO industry are required. The position offers a hybrid work setup and a salary of up to 80k.