Content Review and Tagging Supervisor

TEMU; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

TEMU in Manila is seeking a dynamic Team Leader to coach and develop a high-performing team, driving performance targets and customer service excellence.

You will monitor performance, identify training opportunities, foster a collaborative culture, and partner with other departments to ensure seamless operations. Strong English communication and leadership are essential.

Experience leading teams and analyzing metrics to drive improvements is required.

Qualifications

• Bachelor's degree preferred.
• Minimum 3 years of working experience in the related field.
• Strong leadership and coaching skills with the ability to inspire team performance and accountability.
• Excellent communication skills in English (verbal and written).
• Analytical mindset with the ability to interpret performance data and drive improvements.
• Strong problem-solving skills and ability to remain calm under pressure.
• Strong computer and software skills.

Responsibilities

• 1.Coach and develop a team to meet and exceed performance targets.
• 2.Monitor team performance and identify opportunities for process improvement and training.
• 3.Foster a positive and collaborative team culture, promoting employee engagement and professional development.
• 4.Partner closely with other departments to ensure seamless operations and customer service delivery.
• 5.Analyze and report on key performance metrics to drive continuous improvement.
• 6. Ensure compliance with all relevant policies, procedures and regulatory requirements.

Skills

Leadership

Coaching

Communication

Analytical thinking

Problem solving

Computer skills

Education

Bachelor's Degree

Job description

Responsibilities:

• 1.Coach and develop a team to meet and exceed performance targets.
• 2.Monitor team performance and identify opportunities for process improvement and training.
• 3.Foster a positive and collaborative team culture, promoting employee engagement and professional development.
• 4.Partner closely with other departments to ensure seamless operations and customer service delivery.
• 5.Analyze and report on key performance metrics to drive continuous improvement.
• 6. Ensure compliance with all relevant policies, procedures and regulatory requirements.

Requirements:

• 1.Bachelor's Degree preferred.
• 2.Minimum 3 years of working experience in the related field is required for this position.
• 3.Strong leadership and coaching skills with the ability to inspire team performance and accountability.
• 4.Excellent communication skills in English (verbal and written).
• 5.Analytical mindset with the ability to interpret performance data and drive improvements.
• 6.Strong problem-solving skills and ability to remain calm under pressure.
• 7.Strong computer and software skills.