Content Program Management Lead

Cobden and Carter International Inc.; Taguig; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

A leading firm in healthcare solutions seeks a seasoned content operations manager to oversee content strategy and program management for Optum Rx. Responsibilities include coordinating delivery across teams, managing budgets, and advancing content operations with AI workflows. The ideal candidate will possess over 10 years of experience in content and marketing operations, a Bachelor's degree, and strong expertise in governance models. The position offers a hybrid setup with night shift schedules in Taguig.

Qualifications

• 10+ years in content operations or marketing operations at enterprise scale.
• Proven success in building governance models and leading cross-functional teams.
• Fluency in content infrastructure and compliance standards.
• Experience with AI in content ops and Responsible AI practices.
• Strong executive communication and stakeholder influence; KPI dashboards.

Responsibilities

• Own the program strategy for Optum Rx content.
• Coordinate end-to-end delivery across teams and manage budgets.
• Advance modern content operations with AI-assisted workflows.
• Create and enforce governance: taxonomy, metadata, versioning, accessibility, compliance (HIPAA) and brand guidelines.
• Advance AI-assisted workflows while maintaining human review and guardrails.
• Manage budgets, vendor contracts, and resourcing; coach and develop PMOs.

Skills

Content operations

Program management

Marketing operations

Healthcare regulatory knowledge

AI in content operations

Executive communication

Education

Bachelor's degree

Advanced degree or relevant certifications (PMP, Agile/Lean, DAM)

Tools

Digital Asset Management (DAM)

Content Management Systems (CMS)

SLAs

Workflow automation

Job description

Job Description

• Own the program strategy and operating model for Optum Rx content—spanning thought leadership, direct marketing, digital/social and event/executive engagement—ensuring scalability, compliance, and measurable impact.
• Coordinate end‑to‑end delivery across content managers, creative studio, campaign teams and compliance/legal; drive clear handoffs, SLAs, and RACI.
• Establish planning rhythms (annual/quarterly roadmaps, editorial calendars, capacity plans) and run program ceremonies (intake, prioritization, stage‑gates, retros).
• Create and enforce standards and governance: taxonomy, metadata, versioning, accessibility, compliance (HIPAA), and brand guidelines; steward approvals and audit trails.
• Advance modern content operations with AI‑assisted workflows (briefs, outlines, variations, QC), while maintaining human review and Responsible AI guardrails.
• Manage budgets, vendor contracts, and resourcing; coach and develop a small PMOs.

Qualifications

• 10+ years in content operations/program management or marketing operations at enterprise scale; healthcare/regulatory experience preferred.
• Proven success building governance models (RACI, SLAs, stage‑gates) and leading cross‑functional delivery with creative, campaign, and product teams.
• Fluency in content infrastructure (DAM/CMS, metadata/taxonomy) and compliance/brand standards within Optum/Optum Rx contexts.
• Practical experience with AI in content ops and Responsible AI practices (guardrails, human oversight).
• Strong executive communication and stakeholder influence; comfortable with KPI dashboards and business reviews.
• Bachelors degree required; advanced degree or relevant certifications (PMP, Agile/Lean, DAM) a plus.

Work Set-up: Hybrid

Schedule: Night Shift

Locations: BGC Taguig, Quezon City, Alabang, Muntinlupa, and Makati

Working Location

Science Hub Tower 3. Science Hub Tower 3, 38 Campus Avenue, Taguig, Metro Manila, Philippines

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