Content Operations & Community Growth Specialist

Transsion; Manila; On-site; PHP 334,800 - 558,000; Full time

Job summary

Transsion in Manila is seeking a motivated Community Manager to grow our app's online user community and ensure an engaging, positive user experience across entertainment content platforms. You will conduct market research, respond to user inquiries, plan push notifications, analyze feedback, and collaborate with cross-functional teams to improve features and user engagement in a fast-paced environment.

The role requires strong English communication and a passion for movies, series, music, and

Qualifications

• Bachelor's degree required or preferred in a related field.
• Experience in online community management or digital content operations is a plus.
• Fluent in English with strong written and verbal communication skills.
• Interest in entertainment content (films, series, music, books) and digital media.
• Strong interpersonal and relationship-building abilities.
• Familiarity with social media platforms and community management.
• Analytical and organizational skills; ability to work independently in a fast-paced environment.

Responsibilities

• Conduct regular market research to identify local trends in entertainment content and provide insights for content strategy and planning.
• Build, manage, and grow the app's online user community by overseeing daily community operations and responding to user inquiries.
• Plan, create, and publish in-app push notifications to promote content and drive engagement.
• Collect, monitor, and analyze user feedback and translate into actionable product improvements.
• Collaborate with cross-functional teams and support other operational initiatives.

Skills

English fluency

Community management

Content operations

SEO knowledge

Communication

Social media

Analytical thinking

Education

Bachelor's degree

Job description

Transsion in Manila is seeking a motivated Community Manager to grow our app's online user community and ensure an engaging, positive user experience across entertainment content platforms. You will conduct market research, respond to user inquiries, plan push notifications, analyze feedback, and collaborate with cross-functional teams to improve features and user engagement in a fast-paced environment.

The role requires strong English communication and a passion for movies, series, music, and