Content Moderation QA Specialist

Gear Inc.; Manila; On-site; PHP 446,400 - 669,600; Full time

Job summary

Gear Inc. is looking for a Quality Analyst (QA) in Manila, Philippines, to oversee content moderation quality assurance. The successful candidate will manage performance evaluations, ensure compliance with content policies, and provide constructive feedback to moderators.

The ideal candidate should have a bachelor's degree in a relevant field, be fluent in English at C1 level, and possess a track record in quality assurance. Strong analytical skills and attention to detail are essential for this role.

Qualifications

• A bachelor's degree in a relevant discipline.
• Fluent in English at least C1 level.
• Proven experience in quality assurance or content moderation.
• Strong analytical and critical thinking skills.
• Excellent attention to detail.

Responsibilities

• Create and oversee a content moderation quality assurance program.
• Evaluate the performance of content moderators.
• Provide guidance and constructive feedback to moderators.
• Ensure compliance with platform content policies.
• Maintain records of QA evaluations and results.

Skills

Fluent in English (C1 level)

Critical thinking

Attention to detail

Excellent verbal and written communication

Data analysis and reporting

Education

Bachelor's degree in communications, quality assurance, or related field

Tools

QA software and tools

Job description

Gear Inc. is looking for a Quality Analyst (QA) in Manila, Philippines, to oversee content moderation quality assurance. The successful candidate will manage performance evaluations, ensure compliance with content policies, and provide constructive feedback to moderators.

The ideal candidate should have a bachelor's degree in a relevant field, be fluent in English at C1 level, and possess a track record in quality assurance. Strong analytical skills and attention to detail are essential for this role.