Consultant, Senior (WFM- Night shift)

Infor Inc.; Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

A leading technology firm is looking for a Senior Infor Workforce Management Consultant to spearhead the Infor WFM solutions' design, implementation, and optimization. This role requires deep knowledge of Infor WFM modules and a strategic approach to workforce management, ensuring that customers receive expert guidance and support. The ideal candidate must possess strong leadership and communication skills, with a proven track record in the field.

Qualifications

• 5+ years of experience in Workforce Management or Timekeeping software packages.
• Experience in reporting tools and advanced SQL query writing.
• Infor WFM certification is a plus.

Responsibilities

• Lead end-to-end implementation of Infor WFM solutions.
• Coordinate activities with stakeholders and customers.
• Mentor junior consultants and guide best practices.

Skills

Communication

Stakeholder Management

Process Improvement

Leadership

Education

Bachelor's Degree in Computer Engineering, Computer Science, Information Technology, Information Systems, Industrial Engineering or equivalent

Tools

Cognos Report Builder

SQL

Job description

Infor Managed Services (IMS) team is seeking a Senior Infor Workforce Management (WFM) Consultant to lead the design, implementation, and optimization of Infor WFM solutions. This role requires strong expertise in Infor WFM modules, including Multi-Viewer Scheduler (MVS), Time & Attendance, and Labor Forecasting.

A Day in The Life Typically Includes:

As a Senior WFM Consultant for IMS, the candidate will be required to perform the following:

• Work as an integral part of the IMS WFM Team – coordinating activities with the customers, stakeholders, and Infor team members of all levels.
• Develop strong functional consulting skills surrounding Infor WFM application (and related third party) technologies and tools in order to support product customizations, modifications and related consulting/training activities.
• Lead end-to-end implementation of enhancement / customization of Infor WFM application, with a focus on:

o Multi-Viewer Scheduler (MVS) for complex shift planning and real-time visibility

o Time & Attendance for accurate tracking and compliance

o Labor Forecasting and Budgeting for proactive workforce planning

• Provide expert-level troubleshooting and analyze customers' business requirements objectives; develop business processes to meet customers' business needs.
• Assist customers in using available tools to deploy the Infor solution efficiently.
• Mentor junior consultants and provide guidance on best practices and solutions.
• Develop and maintain documentation, training materials, and change management plans.
• Open to working on US shift.
• Open to working on weekends and holidays.
• Open to working as on-standby or on-call during off shift hours.

What You Will Need:

• Bachelor's Degree in Computer Engineering, Computer Science, Information Technology, Information Systems, Industrial Engineering, or equivalent.
• At least 5 years of proven work experience specializing in the implementation and strategic practice of Workforce Management or Timekeeping software packages such as Kronos Timekeeping, or related HCM software packages such as Workbrain, ADP etime, PeopleSoft, or Workforce Now.
• Experience in reporting tools for data analysis and dashboarding, such as Cognos Report Builder
• Extensive experience in implementing, customizing, and resolving critical issues for customers in all verticals
• High proficiency in process improvement including release cycle, build and deployment, migration, and go-live support.
• Strong understanding of clinical scheduling, labor laws, and credentialing requirements.
• Excellent communication, stakeholder management, and leadership skills.

What Will Put You Ahead?

• With Infor WFM certification on Time and Attendance, MVS, or LFSO
• 5+ years of experience on full-cycle implementation of Infor WFM application, including Multi-Viewer Scheduler (MVS) and Labor Forecasting and Optimization Schedule (LFSO).
• Writing and tuning advanced complex SQL queries for Oracle, SQL Server

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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