Consult Implementation - Core

Empower; Taguig; On-site; PHP 420,000 - 660,000; Full time

Job summary

Empower is seeking an Implementation Consultant to lead the successful installation of new retirement plan sales and act as the project manager for conversions.

You will coordinate with plan sponsors, financial advisors, and third-party administrators, manage timelines, and ensure compliance and accuracy throughout the transition process. Strong communication and organizational skills are essential, along with willingness to work overnight hours. This role is based in Metro Manila, Philippines.

Qualifications

• Bachelor's degree in Business or related field preferred.
• 1–2 years implementation or related experience.
• Excellent written and verbal communication skills.
• Must be fluent in English.
• Must be available to work overnight hours.

Responsibilities

• Act as the primary contact to manage installation of standard/non-complex new transfer or start-up retirement plan sales.
• Lead weekly conference calls with plan sponsors, financial advisors, third-party administrators, and internal teams on timing and tasks.
• Discuss service agreements and product features with plan sponsors and advisors for comprehension of duties.
• Review plan provisions with plans electing internal compliance services to ensure accurate restatement of retirement plan documents.
• Coordinate payroll file/methods mapping with the plan sponsor to Empower.
• Facilitate the transfer of plan assets and records through written and verbal communication with prior providers and internal teams.
• Maintain deadlines and timelines for transfer and start-up plan activity.
• Produce quality work on assigned sales through QA measures.
• Follow established procedures to minimize market risks and gain/loss situations.
• Transition plans from blackout release to the ongoing Client Service Manager.
• Work extended hours during peak seasons or high volume.

Skills

Communication skills

Attention to detail

Time management

English fluency

Overnight availability

Project coordination

Education

Bachelor's degree in Business or related field

Job description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Implementation Consultant is responsible for the successful installation of new retirement plan sales, acting as the project manager and consultant for conversion activities. The Implementation Consultant will also act as the point of contact with plan sponsors, financial advisors and third-party administrators.

What You Will Do

• Act as the primary contact for Empower to manage the successful installation of standard/non-complex new transfer or start-up retirement plan sales
• Perform weekly conference calls on assigned sales and consult with various client contacts including plan sponsors, financial advisors, third party administrators, relationship/client service managers, regional sales directors, prior providers, payroll vendors and various internal departments with respect to the timing of conversion, outstanding items, critical tasks and overall project management
• Discuss service agreements, contracts and product features with plan sponsors, financial advisors and third-party administrators for suitability and comprehension of administrative duties
• Review plan provisions with plans electing internal compliance services to ensure accurate restatement of retirement plan documents
• Coordinate the integration and mapping of payroll files/methods with the plan sponsor to Empower
• Facilitate the transfer of plan assets and records through written and verbal communication with prior providers, client contacts and various internal departments
• Maintain established internal deadlines and timelines associated with transfer and start-up plan activity
• Produce quality work on assigned sales through various quality assurance measures
• Follow established procedures designed to minimize market risks and gain/loss situations
• Transition plans timely from blackout release to the on-going Client Service Manager
• Work extended hours and overtime during peak seasons or high volume

What You Will Bring

• Bachelor's degree in Business or related field preferred
• 1 - 2 years Implementation or related work experience
• Excellent written and verbal communication skills
• Strong attention to detail required
• Excellent time management
• Must be fluent in English
• Must be available to work overnight hours

What Will Set You Apart

• Proficient knowledge of various IRS codes; 401(k), 403(b), 401(a), 457(b)
• Proficient knowledge of IRS/DOL reporting knowledge
• Proficient regulatory compliance and plan document knowledge

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.