Concentrix MOA Hiring Experienced Agents for Chat and Voice Support Roles

Concentrix MOA Pasay; Pasay; On-site; PHP 396,000 - 474,000; Full time

Benefits offered by this job

HMO coverage

Paid leaves

OT premium pay

Career advancement

Paid training

Employee engagement activities

Job summary

Concentrix MOA Pasay is hiring experienced BPO agents for blended (chat & voice), chat support, and voice accounts at MOA Pasay.

Candidates with at least 6 months International BPO experience and strong English communication are encouraged to apply; onsite work in MOA, Pasay City.

The role offers premium pay, OT premium, incentives, and clear path for career growth in a global company.

Qualifications

• At least 6 months International BPO experience.
• Senior High School Graduate (SHS) or College Graduate/Undergraduate welcome.
• Strong English communication and comprehension skills.
• Willing to work onsite in MOA, Pasay City.

Responsibilities

• Handle customer inquiries via chat, email, and/or voice depending on account assignment.
• Provide accurate resolutions and excellent customer experience.
• Navigate multiple systems to document interactions efficiently.
• Meet quality, productivity, and customer satisfaction targets.

Skills

International BPO experience

Strong English communication

Education

Senior High School Graduate

College Graduate or Undergraduate

Job description

Job Description

Concentrix MOA Pasay Is Hiring Experienced BPO Agents!
Blended Accounts | Chat Support | Voice Accounts | Premium Pay

Take your BPO career to the next level with Concentrix MOA Pasay! We are actively hiring Customer Service Associates for Blended (Chat & Voice), Chat Support, and Voice Accounts—ideal for applicants with at least 6 months International BPO experience.

Enjoy premium compensation, strong incentives, and a workplace located in one of the most accessible and lifestyle-friendly areas in Metro Manila.

Why Apply at Concentrix MOA Pasay?

• Salary package up to ₱39,000 (for qualified & experienced agents)
• Blended, Chat Support, and Voice accounts available
• OT premium & performance incentives
• Stable, long-term accounts
• Open to SHS Graduates, HS Graduates (Old Curriculum), and College Graduates/Undergraduates
• Career growth in a global BPO company

Job Description

• Handle customer inquiries via chat, email, and/or voice depending on account assignment
• Provide accurate resolutions and excellent customer experience
• Navigate multiple systems to document interactions efficiently
• Meet quality, productivity, and customer satisfaction targets

Company Perks & Benefits

• HMO coverage (with dependent eligibility, depending on tenure)
• Paid leaves & time-off benefits
• OT premium pay & account incentives
• Career advancement & internal promotions
• Paid training and continuous upskilling
• Employee engagement activities and rewards

Prime Location Highlight – MOA, Pasay

• Located near SM Mall of Asia (MOA Complex)
• Surrounded by restaurants, cafés, banks, gyms, and convenience stores
• Easy commute from Pasay, Parañaque, Makati, Manila, Las Piñas, and Cavite
• Highly accessible via EDSA, Roxas Boulevard, buses, jeeps, and UV Express routes

Perfect for agents who want shorter travel time, great dining options, and a vibrant after-shift lifestyle.

Important Notes

• Final salary package depends on skills, experience, and account assignment
• Account availability (Blended, Chat, or Voice) may vary

Job Qualifications

Basic Qualifications

• At least 6 months International BPO experience (required)
• Senior High School Graduate (K-12)
• High School Graduate (Old Curriculum)
• College Graduate or Undergraduate welcome
• Strong English communication and comprehension skills
• Willing to work onsite in MOA, Pasay City