Concentrix Iloilo Hiring Agents For Non Voice And Voice

Jobsavenueph

Ilocos Norte

On-site

PHP 167,000 - 279,000

Full time

4 days ago

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Benefits offered by this job

HMO + Life Insurance

Paid training

Leave credits

Career growth opportunities

Free P2P bus rides

Job summary

Concentrix Iloilo is hiring for Non-Voice (Chat / Back Office) roles with Voice openings available as needed. Location: Iloilo City, Iloilo. Open to SHS/HS graduates with no prior BPO experience.

You will receive full training, a chance to learn chat, email and back-office processes, and opportunities for career growth within a global customer experience company. Competitive salary package, HMO, life insurance, leave credits, and shift flexibility are part of the offering, with strong emphasis

Qualifications

Senior High School Graduate
High School Graduate (Old Curriculum)
No BPO experience required
Basic English communication skills
Basic computer navigation skills
Willing to work onsite in Iloilo
Open to shifting schedules

Responsibilities

Assist customers via chat, email, or phone
Provide accurate information regarding products, billing, or services
Resolve customer concerns professionally and efficiently
Document interactions in the system
Meet quality, productivity, and customer satisfaction targets

Skills

Basic English communication

Basic computer navigation

Education

Senior High School Graduate

High School Graduate (Old Curriculum)

Job description

Concentrix Iloilo is Hiring!

NON-VOICE Accounts + Voice Accounts

SHS Grad / HS Grad (Old Curriculum) | No Experience Required

Looking for a job in Iloilo but prefer Chat / Back Office instead of pure calls?

Concentrix Iloilo is now hiring for Non-Voice accounts, and Voice openings are also available.

Location: Concentrix Iloilo
Limited slots available

NON-VOICE (Chat / Back Office) – Open Hiring

Chat Support
Email Support
Back Office Roles

Voice accounts are also available (subject to availability and business needs).

(Account assignment depends on assessment results and operational requirements.)

Job Responsibilities

Assist customers via chat, email, or phone
Provide accurate information regarding products, billing, or services
Resolve customer concerns professionally and efficiently
Document interactions in the system
Meet quality, productivity, and customer satisfaction targets

Full training will be provided.

No Experience? You Can Apply!

If you’ve worked in customer-facing roles around Iloilo, you already qualify.

Examples:

Service Crew at Jollibee, McDo (SM City Iloilo / Festive Walk)
Sales Associate at Robinsons Iloilo or SM City Iloilo
Cashier at Gaisano, Metro Supermarket, or local stores
Front Desk / Receptionist
Online seller handling Facebook or chat inquiries

If you help customers and know basic computer navigation — you qualify.

Qualifications

Senior High School Graduate
High School Graduate (Old Curriculum)
No BPO experience required
Basic English communication skills
Basic computer navigation skills
Willing to work onsite in Iloilo
Open to shifting schedules

Salary & Benefits

Competitive salary package
Performance incentives
Paid training
HMO + Life Insurance
Leave credits
Career growth opportunities

Application Advantage

Review materials will be provided to help increase your chances of passing the assessments.
Applicants who prepare properly have a higher chance of getting hired.

Why Join Concentrix?