Compliance Testing Analyst

Manulife Insurance Malaysia; Cebu City; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Manulife is seeking a Compliance and Testing professional to support the annual testing program and strengthen business processes across our financial services operations.

You will prepare testing activities, create templates, gather data, and draft comprehensive reports, while developing training materials for management and stakeholders.

You'll research regulations, liaise with regulatory personnel, and ensure ongoing compliance in a fast‑paced, globally integrated environment.

Qualifications

• Minimum 2-3 years in Compliance, testing, banking, internal or external audit background or related financial services experience.
• Strong organizational skills and excellent English proficiency in writing and communication, and adept in report writing.
• Demonstrates strong analytical, problem solving, and ethical decision making abilities, with proficiency in MS Office and adaptability to new compliance systems.
• Bachelor’s degree, preferably in accounting or related course.

Responsibilities

• Support and implement the annual testing plan, offering solutions to enhance business processes and best practices.
• Prepare and conduct testing activities, including creating templates, gathering data, and drafting reports.
• Assist in preparing training materials and presentations for management.
• Research regulations and maintain communication with regulatory personnel and stakeholders to ensure compliance.
• Document testing workflows and processes; handle additional compliance testing requests as needed.

Skills

Strong organizational skills

Excellent English writing and komunik

Report writing

Analytical thinking

MS Office proficiency

Education

Bachelor's degree in accounting or related field

Tools

MS Office

Job description

Position Responsibilities

Support and implement the annual testing plan, offering solutions to enhance business processes and best practices.

Prepare and conduct testing activities, including creating templates, gathering data, and drafting reports.

Assist in preparing training materials and presentations for management.

Research regulations and maintain communication with regulatory personnel and stakeholders to ensure compliance.

Document testing workflows and processes; handle additional compliance testing requests as needed.

Required Qualifications

• Minimum 2-3 years in Compliance, testing, banking, internal or external audit background or any related financial services experience.
• Strong organizational skills for managing multiple tasks, excellent English proficiency in writing and communication, and adept in report writing.
• Demonstrates strong analytical, problem‑solving, and ethical decision‑making abilities, with proficiency in MS Office and adaptability to new compliance systems.
• Bachelor’s degree, preferably in accounting or related course.

Preferred Qualifications

• Good interpersonal skills, adaptable to change, culturally aware, and effective in negotiating, influencing, and relationship‑building.
• Strong understanding of regulatory environments and compliance concepts.
• Capable of working independently, under pressure, and with minimal supervision.
• Eager and quick learner with enthusiasm for team growth and training.

When you join our team

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement Hybrid

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer‑centric global company in our industry. Learn more at https://www.manulife.com/.