Compliance Support Officer

Second Mile Solutions (SMS); Angeles; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading healthcare recruitment firm is seeking a Compliance Support Officer in Pampanga. In this role, you will manage compliance documentation, coordinate travel for staff, and conduct essential employment screenings. Ideal candidates should have administrative experience, strong organizational skills, and familiarity with Australian compliance processes. This position offers flexible working arrangements and opportunities for professional growth.

Benefits

Supportive team environment

Opportunities for growth

Flexible working arrangements

Equipment provided

Direct hire opportunity

Qualifications

• Experience in administrative or HR support preferred.
• Familiarity with healthcare or recruitment processes is beneficial.
• Understanding of Australian compliance requirements is a plus.

Responsibilities

• Assist with Medicare provider applications and follow-ups.
• Conduct various employment screening checks.
• Maintain compliance documentation within internal systems.
• Coordinate travel arrangements for staff or contractors.

Skills

Attention to detail

Organizational skills

Communication skills

Time management

Confidentiality

Microsoft Office proficiency

Team collaboration

Tools

JobAdder

Job description

About the Business

A leading healthcare recruitment firm in Sydney is seeking a detail-oriented and proactive Compliance Support Officer to assist in ensuring all administrative and compliance-related processes are accurately and efficiently managed. This role is critical in supporting credentialing, employment screening, and travel coordination for staff or contractors, ensuring all necessary documentation is compliant and up to date.

Responsibilities

• Compliance & Credentialing Support:
• Lodge and follow up on Medicare provider number applications with relevant authorities, including follow-ups via phone.
• Conduct employment screening checks, including: VEVO checks (Visa Entitlement Verification Online), Criminal record checks, AHPRA registration checks, Working With Children Checks – including verification and lodgement where required.
• Upload and maintain compliance documentation within JobAdder or internal systems.
• Perform regular database audits to identify and address expired documents.
• Assist in completing onboarding paperwork by populating forms using existing database records.
• Travel Coordination & Admin:
• Collect and record travel preferences of staff or contractors.
• Book travel arrangements, including flights, car hire, and accommodation, as required.
• Follow up on missing travel-related invoices, such as car hire or accommodation receipts.

Key Skills & Attributes

• Strong attention to detail and high level of accuracy
• Excellent organisational and time management skills
• Strong communication skills, particularly in phone follow-ups
• Ability to manage multiple tasks and prioritise effectively
• Comfortable working with confidential and sensitive information
• Proficiency with Microsoft Office and systems such as JobAdder (or similar ATS/HRIS)
• Ability to work independently and as part of a team

Qualifications & Experience

• Previous experience in an administrative, compliance, or HR support role preferred
• Familiarity with healthcare or recruitment industry processes is an advantage
• Understanding of Australian compliance requirements (Medicare, AHPRA, VEVO, WWCC, etc.)

What We Offer

• A supportive and collaborative team environment
• Opportunities for professional growth and development
• Flexible working arrangements available
• The chance to make a meaningful impact by ensuring compliance and operational efficiency
• Company-provided equipment
• Direct hire opportunity

Accepting applicants within Angeles City and Mabalacat City Pampanga-area only.

For interested applicants, please email your resume to [e-mail] including answers to the following questions.

1. How many years of experience do you have working as an administrative assistant?
2. How many years of experience do you have with Australian compliance?
3. How many years of experience do you have working as HR support?
4. Are you familiar with healthcare or recruitment industry processes?

Use subject line: Linkedin: __Compliance Support Officer

Please note that due to the volume of applications, only short-listed candidates will be contacted.

Thank you and God bless.