Compliance & Risk Consultant

Visa Philippines Business Processing Center, Corp.; Southern Manila District; On-site; PHP 600,000 - 800,000; Full time

Job summary

A leading payment technology company is seeking a Rules Consultant in Metro Manila to manage compliance with Visa's rules. The successful candidate will ensure clients adhere to required regulations, monitor compliance status, and resolve complex violations, while also managing strategic objectives and relationships with internal and external stakeholders. Requires a Bachelor's degree and 8+ years of experience in compliance roles.

Qualifications

• 8+ years of relevant work experience in compliance roles.
• Strong analytical aptitude to develop business-oriented solutions.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor, investigate, and validate compliance status of Clients.
• Manage internal and external relations in compliance enforcement.
• Develop relationships with regional offices for effective initiatives.

Skills

Interpersonal skills

Negotiation skills

Analytical skills

Project management skills

Research skills

Education

Bachelor's Degree or equivalent

Job description

What a Rules Consultant does at Visa:

This is a management career role, responsible for providing support with respect to creating and implementing compliance solutions that meet regulatory and strategic compliance objectives of Visa Inc. and its Clients with respect to the Visa International By-Laws, Visa Core Rules & Product and Service Rules and associated Supplemental manuals.

The role will be accountable for resolving complex violations of the Visa Rules and will also focus on CEMEA regional proactive compliance programs and may be exposed to working on proactive compliance initiatives in any of the Visa regions. The role will ensure that Clients are compliant to the Visa Rules and to monitor, investigate and validate the compliance status of Clients and where necessary to pursue corrective, and negotiated actions with the Clients to bring them into compliance following the regulations as appropriate. This role will manage compliance cases/incidents and ensure that Non-Compliance Assessments (NCA) are assessed, deferrals granted when appropriate and agreed to incentivize compliance.

This role is an individual contributor but may be exposed to additional responsibility for direct reports, will be responsible for a direct budget and revenue responsibility managing and setting the direction for compliance enforcement initiatives which often involves complex and strategic issues that need oversight at an executive level given the precedence of such issues in the network.

The expectations of this role include the following and is not limited to:

• Monitoring, investigating, and validating the compliance status of Clients and where necessary to agree and execute corrective measures

• Managing internal and external (when needed) relations within the context of compliance enforcement and non-compliance assessments and processes escalating where appropriate to the Rules CIE Management as required

• General Client compliance with the Visa Rules covering:

  • Assessment of the severity of the violation

  • Case Management until resolution is achieved

  • Imposing Non-Compliance Assessments, if required

  • Implementation of remediation plans and/or waivers in conjunction with Rules CIE Development staff members

  • Communication with Clients, Internal Stakeholders, and rule business owners

• Management of multiple compliance actions with Business Function owners at any one time prioritizing as appropriate and provision of direction to staff in various Visa business functions

• Provide Clients and staff with accurate interpretation and analysis of the Visa Rules in response to inquiries and/or questions related to Compliance activities and ensure understanding and compliance with the Visa Rules

• Develop and maintain good relationships with regional offices to ensure RCS team initiatives and best practice effectively introduced across all markets

• Assist in defining the annual strategy and objectives and plans to support the regions in accordance with strategy as directed by Senior Director, Rules CIE Team

• Responsibility and accountability for the execution of the Rules CIE Team procedures, as developed and updated over time as the function progresses

• Management of priorities liaising with business functions as required based on Visa strategy and key business drivers to ensure revenue is maximized

Qualifications

• Bachelors/Degree or equivalent (8+years) with extensive work experience.
• Strong interpersonal skills and proven abilities in negotiating and influencing customers and staff, including strong written and verbal communications skills.
• Excellent writing and verbal skills to convey complex topics in “Plain English”.
• Strong analytical aptitude and demonstrated track record of working with data to develop business-oriented solutions as well as the ability to apply sound business analysis to limit the downstream impact of decisions.
• Good project management skills to co-ordinate divergent interests, commensurate with managing a team/direct reports and working on multi-faceted compliance programs at an international level.
• Experience gathering business requirements and translating needs into successful deliverables.
• Excellent research and analytical skills.
• Ability to effectively work under pressure and adhering to tight deadlines.
• Ability to set priorities and manage expectations, and work both as part of a team and independently.