Compliance Operations– Technology & Analytics

Ciena; Manila; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

Ciena is seeking a Compliance Operations– Technology & Analytics professional in the Philippines to unite compliance, technology, operations and analytics. You will strengthen global compliance operations, optimize workflows and controls, and deliver technology-enabled solutions that translate data into actionable insights.

You will collaborate with diverse teams to design, test, and deploy system enhancements, dashboards and executive reporting, advancing risk management and regulatory

Qualifications

• Bachelor's degree in Business, Finance, Ethics, Technology, Data or a related discipline.
• 3+ years’ experience across Compliance, Ethics, Risk Management, Internal Controls, Legal Operations or a related area.
• Experience supporting compliance programs within a multinational public company.
• Hands-on experience administering, implementing or optimizing compliance/GRC technology and operational workflows.
• Experience developing dashboards, KPIs, metrics and management reporting.
• Strong analytical capability with the ability to translate complex data into clear business and risk insights.
• Demonstrated experience managing cross-functional projects and technology implementations.
• Strong stakeholder management skills across Compliance, Legal, IT, Finance and other business functions.

Responsibilities

• Partner across the business to operationalize and automate compliance controls and workflows.
• Translate policy and regulatory requirements into practical, measurable operational processes.
• Develop and improve standardized compliance processes, documentation and workflows.
• Administer and optimize compliance technology platforms and systems.
• Design, test and deploy system enhancements, integrations and upgrades with internal teams and vendors.
• Analyze data supporting risk assessments, investigations, audits and regulatory inquiries.
• Build dashboards, KPIs, metrics and executive reporting from compliance data.
• Lead cross-functional projects focused on improving efficiency, controls and compliance effectiveness.

Skills

Analytical thinking

Stakeholder management

Cross-functional collaboration

Data visualization

GRC technology

Risk assessment

Project management

Education

Bachelor's degree

Tools

Power BI

Tableau

ERP

CRM

Job description

Compliance Operations– Technology & Analytics

Compliance Technology & Operations Manager

Location: Philippines
Function: Corporate Compliance & Ethics

The opportunity

At Ciena, strong compliance goes beyond policies and processes. It requires the right systems, trusted data, and timely risk insights to help the business make confident decisions.

As compliance programs become increasingly technology and data driven, we’re looking for someone who can bring together compliance, technology, operations and analytics to help us build smarter and more scalable ways of working.

Reporting to Ciena’s Head of Corporate Compliance & Ethics, you’ll play a key role in strengthening compliance operations globally. You’ll improve workflows and controls, manage compliance technology platforms, turn complex data into meaningful insights, and partner across the business to deliver technology-enabled compliance solutions.

What you’ll do

Partner across the business to operationalize and automate compliance controls and workflows.

Translate policy and regulatory requirements into practical, measurable operational processes.

Develop and improve standardized compliance processes, documentation and workflows.

Administer and optimize compliance technology platforms and systems.

Partner with internal teams and technology vendors to design, test and deploy system enhancements, integrations and upgrades.

Analyze data supporting risk assessments, investigations, audits and regulatory inquiries.

Build dashboards, KPIs, metrics and executive reporting that turn compliance data into actionable insights.

Lead cross-functional projects focused on improving efficiency, controls and compliance effectiveness.

What we’re looking for

Bachelor’s degree in Business, Finance, Ethics, Technology, Data or a related discipline.

3+ years’ experience across Compliance, Ethics, Risk Management, Internal Controls, Legal Operations or a related area.

Experience supporting compliance programs within a multinational public company.

Hands-on experience administering, implementing or optimizing compliance/GRC technology and operational workflows.

Experience developing dashboards, KPIs, metrics and management reporting.

Strong analytical capability with the ability to translate complex data into clear business and risk insights.

Demonstrated experience managing cross-functional projects and technology implementations.

Strong stakeholder management skills and the ability to work across Compliance, Legal, IT, Finance and other business functions.

It would be great if you also bring

CCEP, CFE, CIA or a related professional certification.

Experience with systems supporting third-party due diligence, conflicts of interest, gifts & entertainment, investigations/case management, policy management, attestations or privacy compliance.

Experience working with enterprise systems across ERP, CRM/sales opportunity management, supplier lifecycle management or expense management.

Experience with Power BI, Tableau or similar business intelligence tools.

An understanding of anti-bribery and anti-corruption, including the U.S. FCPA and UK Bribery Act, third-party risk, investigations, conflicts of interest, insider trading, privacy and compliance program governance.

Experience applying AI responsibly within compliance, risk or operational processes.