Community Operations & Engagement Specialist

Angkas; Philippines; On-site; PHP 558,000 - 781,200; Full time

Job summary

A transportation company in the Philippines seeks an Operations Manager to enhance community engagement and performance. This role involves analyzing metrics, resolving community concerns, and designing programs to support operations. Qualified candidates should have a Bachelor's degree and at least 3 years in operations management, preferably in logistics. Strong communication skills and computer proficiency with tools like Google Sheets are essential, along with flexibility to adapt to department needs.

Qualifications

• Bachelor's Degree in any related course.
• 3+ years experience in operations management, preferably in transportation or logistics.
• Computer literate with experience in Google Sheets, Docs, and Forms.
• Good communication skills.
• Willing to work beyond regular hours if necessary.

Responsibilities

• Empower and support community structure and leaders.
• Analyze community performance metrics to guide improvements.
• Resolve community concerns with speed and professionalism.
• Conceptualize and launch welfare and engagement programs.
• Monitor competitor shifts and track community sentiment.

Skills

Operations Management

Community Engagement

Performance Analysis

Communication Skills

Education

Bachelor's Degree

Tools

Google Sheets

Google Docs

Google Forms

Job description

A transportation company in the Philippines seeks an Operations Manager to enhance community engagement and performance. This role involves analyzing metrics, resolving community concerns, and designing programs to support operations. Qualified candidates should have a Bachelor's degree and at least 3 years in operations management, preferably in logistics. Strong communication skills and computer proficiency with tools like Google Sheets are essential, along with flexibility to adapt to department needs.