College Grads / Call Center Representative

Neksjob Philippines; Baguio; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive Salary Offer

Paid training from day one

Fun team environment

Job summary

A leading job placement agency in Baguio is seeking a Call Center Representative for on-site work. This role requires excellent communication skills and offers opportunities for college graduates or those with customer-facing experience. The successful candidate will handle customer inquiries and requests, ensuring high service levels. A competitive salary, paid training, and a supportive team environment are part of the offer.

Qualifications

• College Graduate with Excellent Communication Skills - Starters and Adapters are Accepted.
• Vocational Graduate with 2 years Customer Facing Experience.
• High School Graduate with 4 years Customer Facing Experience.

Responsibilities

• Answering incoming calls from customers.
• Resolving customer inquiries/requests.
• Ensuring customer requests are handled in a timely manner.

Skills

Excellent Communication Skills

Customer Service Skills

Education

College Graduate or Vocational Graduate

High School Graduate with Experience

Job description

College Grads / Call Center Representative

On-site - Baguio 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Your day-to-day in a nutshell:

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Why pick us?

• Competitive Salary Offer
• Paid training from day one
• A leadership team that hears your voice; we know that when we work together we can accomplish so much more
• Fun team environment where we work hard to build trust every single day

What are we looking for?

• College Graduate with Excellent Communication Skills - Starters and Adapters are Accepted
• (or) Vocational Graduate (2 years graduate only - no TESDA courses) - With 2 years Customer Facing Experience
• (or) High School Graduate (old curriculum) with 4 years Customer Facing Experience
• (or) Senior High School with 2 years Customer Facing Experience

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