Collections Specialist (CSR) - No BPO experience Needed

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 212,040 - 234,360; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Career growth opportunities

Supportive work environment

Job summary

A communications consultancy in Cebu City is seeking a Call Center Agent for a Collections Account. This role is open to High School and Senior High School graduates, with or without BPO experience. Responsibilities include handling customer inquiries via phone, email, or chat, providing information, resolving concerns, and delivering exceptional support in a fast-paced environment. The position offers a salary range of ₱19,000–₱21,000 and requires good English communication and basic computer skills.

Qualifications

• Good English communication skills.
• Basic computer skills.
• Customer-focused and willing to work onsite.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve concerns.
• Deliver great customer support in a fast-paced environment.

Skills

Good English communication skills

Basic computer skills

Customer-focused attitude

Education

K-12/SHS graduate

Job description

We’re hiring for a Call Center Agent - Collections Account.

Open to High School & Senior High School graduates with or without BPO experience.

Salary: ₱19,000–₱21,000

Work Setup: Onsite | Shifting schedule

About the Role

We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve concerns, and deliver great customer support in a fast-paced environment.

What We Offer:

• Competitive salary + incentives
• Paid training from Day 1
• Career growth opportunities
• Supportive work environment

Requirements:

• K-12/SHS graduate (College preferred)
• No BPO experience required
• Good English communication skills
• Basic computer skills
• Customer-focused and willing to work onsite
• Open to shifting schedules

Apply Now!

Start your BPO career with Caldwell Communication today!