Collections Specialist — Bonus & HMO (On-site Taguig)

Gratitude Philippines; Taguig; On-site; PHP 223,200 - 446,400; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Insurance (HMO)

Incentives

Job summary

A leading customer service firm in Taguig is seeking a Customer Service Representative for a Collection account. This role involves managing daily collections activities, developing effective strategies, and resolving customer inquiries. The ideal candidate should have 3-5 years of experience in collections and hold a Bachelor’s degree in Finance or Business. Competitive salary up to 40k plus bonuses and incentives are offered. Flexibility to work remotely occasionally may apply.

Qualifications

• 3–5 years of experience in collections or accounts receivable.
• Ability to maintain accurate records of all collections transactions.
• Experience collaborating with finance teams to track key performance indicators.

Responsibilities

• Manage and oversee daily collections activities and operations.
• Develop and implement effective collection strategies.
• Resolve customer inquiries and disputes regarding payment issues.

Skills

Strong communication skills

Negotiation skills

Detail-oriented

Ability to work under pressure

Education

Bachelor's degree in Finance, Business, or a related field

Job description

A leading customer service firm in Taguig is seeking a Customer Service Representative for a Collection account. This role involves managing daily collections activities, developing effective strategies, and resolving customer inquiries. The ideal candidate should have 3-5 years of experience in collections and hold a Bachelor’s degree in Finance or Business. Competitive salary up to 40k plus bonuses and incentives are offered. Flexibility to work remotely occasionally may apply.